Director, People Business Partner

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, People Business Partner

Overview

The Europe People & Capability team is looking for a Director, People Business Partner to partner with leaders across the Northern Europe division to shape and execute people strategies that enable business growth, organisational effectiveness and an exceptional employee experience.

Northern Europe is made up of Nordics, The Netherlands and Baltics, supporting a diverse employee population across multiple markets and business functions.

The ideal candidate is a trusted advisor who combines strong business acumen with deep people expertise, thrives in a fast-paced and evolving environment, and is passionate about helping leaders build high-performing, inclusive and future-ready teams. The role is responsible for the people management of a team of People Business Partners in markets across Northern Europe.

All About the Role

In this position, you will:

• Partner with leaders across Northern Europe to execute people strategies, workforce plans and talent priorities that support business growth, organisational effectiveness and long-term capability needs.

• Serve as the operational escalation point for local HR requirements.

• Lead key People & Capability process delivery including talent management, succession planning, workforce planning, performance management and year-end compensation activities.

• Guide and coach leaders through organisational design, change and transformation initiatives, strengthening leadership capability, team effectiveness and business performance.

• Build strong partnerships across business leadership teams, Centres of Excellence and Shared Services to deliver integrated people solutions and a consistent employee experience.

• Use workforce data, talent insights and market intelligence to identify emerging trends, inform business decisions and drive organisational outcomes.

• Serve as a trusted advisor on employment legislation, labour market trends and regulatory requirements, ensuring compliance with company policies and practices.

All About You

The ideal candidate for this position should:

• Demonstrate success partnering with senior business leaders to develop and execute people strategies that drive business performance, organisational effectiveness and growth.

• Have advanced experience leading talent, workforce planning, succession, performance management and organisational change initiatives within a complex global matrix organisation.

• Have experience leading, developing and inspiring teams, with a demonstrated ability to build capability, drive performance and foster an inclusive, high-performing culture.

• Be a trusted advisor and influential coach, with the ability to build credibility and challenge constructively at all levels.

• Use data, insights and market intelligence to identify trends, solve problems and guide business decisions.

• Have the ability to be hands on with execution of both operational and strategic priorities across both Northern Europe and broader Europe.

• Possess strong stakeholder management skills, with experience working across matrixed global organisations to drive outcomes through collaboration and influence.

• Bring strong judgement, commercial acumen and expertise in Northern European employment legislation and labour market dynamics to navigate complex people and organisational matters.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.