EMEA Benefits Specialist

Job Description

• Strategic Program Development: Drive the continuous evolution of our benefits portfolio by translating market analysis, financial modeling, and employee feedback into actionable program enhancements.

• Regional Governance: Direct the administration of diverse benefits across multiple EMEA jurisdictions, overseeing everything from pension schemes and healthcare coverage to risk mitigation and flexible perk structures.

• New Market Implementation: Lead benefits design and rollout in new regions, partnering with internal teams (e.g., Operations, Payroll, Legal) and defining requirements for HRIS configuration.

• Operational Excellence: Own the day-to-day management of existing benefits, identifying and executing process improvements to enhance efficiency and the employee experience.

• Compliance & Risk Mitigation: Uphold the integrity of all EMEA benefit programs by ensuring strict adherence to country-specific legal mandates and integrating evolving legislation into our governance frameworks.

• Vendor Management: Serve as the primary point of contact for and manage the performance of all external benefits partners, including brokers, administrators, and consultants, to ensure high-quality service and strategic alignment.

• Employee Engagement: Partner with Internal Communications to create and manage messaging that drives awareness, understanding, and engagement with our benefit programs.

• Expert Support: Act as the resource for resolving complex or sensitive benefits-related inquiries escalated by key stakeholders and employees.

• Professional Experience: 5-7+ years of benefits management experience; preference for experience within financial services sector.

• EMEA Regional Knowledge: Practical familiarity with benefits programs and local regulations in key EMEA jurisdictions, including healthcare, group risk, and pension schemes. Experience with leaves and accommodations administration strongly preferred.

• Program Design & Execution: Proven success in designing and implementing benefit programs from concept to completion.

• Data-Driven Counsel: A track record of building analytical, data-backed proposals to facilitate informed decisionmaking and risk assessment.
• Regulatory Translation: Aptitude for translating complex legal standards and market trends from various jurisdictions into clear, actionable operational plans.

• Change Management: Demonstrable experience managing renewals, transitioning providers, and implementing new benefits.

About Citadel

Citadel is one of the world’s leading alternative investment managers. We manage capital on behalf of many of the world’s preeminent private, public and nonprofit institutions. We seek the highest and best use of investor capital in order to deliver market leading results and contribute to broader economic growth. For over 30 years, Citadel has cultivated a culture of learning and collaboration among some of the most talented and accomplished investment professionals, researchers and engineers in the world. Our colleagues are empowered to test their ideas and develop commercial solutions that accelerate their growth and drive real impact.