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People PMO (L&D and Culture) (SPX Express)
ShopeeBangkok, Thailand
Apply About the team
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What you'll do
L&D Strategy & Design
- Identify capability gaps for ground and office teams through data, feedback, and site visits.
- Develop L&D strategies, learning pathways, and annual training plans.
- Design training content, job aids, visuals, and simple learning materials.
- Program Execution & Delivery
- Conduct training (SOPs, service quality, onboarding, soft skills) for frontline staff.
- Facilitate workshops or small‑group sessions for office teams where needed.
- Coordinate training logistics, scheduling, and cross‑team alignment.
Culture & Engagement
- Lead culture initiatives for frontline teams: recognition programs, values activation, engagement activities.
- Support internal communication to ground teams through briefings, posters, and digital channels.
- Strengthen company values on the ground through regular site visits and direct engagement.
Tracking & Improvement
- Track training attendance, completion, effectiveness, and feedback.
- Analyse insights and propose improvements to L&D or culture programs.
- Prepare reports for management.
Requirements
- Experience in L&D, training delivery, people development, or HR roles.
- Able to design training and also deliver it confidently.
- Strong communication skills; able to engage both office and ground teams.
- Hands‑on, comfortable spending time on the ground.
- Good organisation and data skills (Excel, dashboards).
- Bonus: experience in logistics, operations, retail, or field‑based environments.
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