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Operations Support Specialist - SCommerce
ShopeeManila, Philippines
Apply What you'll do
- Responsible for the end-to-end execution of shops under Service by Shopee (SBS). This covers the following:
- Manage overall Seller Center operations and execution. (e.g. SKU creation, Marketing promotions – voucher creation etc.)
- Check’s price listed, vouchers and set discounts correctly.
- Responsible for overall operations and making sure to meet SLA compliance.
- Inventory Management (Flagging Expiry Management, RTS, Inbounding, ATP, and Shop OOS, Current Inventory Report)
- Reports directly to Operations Team Leader.
- Execute warehouse requests for fixing and proper execution.
- Flagged Buyer chat concerns/escalations to Customer Facing /Team Leader.
- Handles ad hoc requests.
- Will be directly discussing with Operations Team Leader on operational concerns and, therefore, will take actions to ensure unhampered operations and execution of promo
Requirements
- Graduate of any Bachelor’s Degree
- Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
- Keen with details and has a background in process improvement
- Knowledgeable with MS and Google Applications
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