Job Description

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.  

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together. 

Bring your whole self.

The Role and Team

The Cloud Development Foundation team provides services to Medallia engineers to streamline the process of building systems and applications. In addition, the CDF team builds and manages core cloud platform services to help the Product teams build and integrate their systems with current applications and run efficiently. We are looking for motivated software engineers to join our global team. You will solve challenging technical problems, own your services end-to-end, and help take our Cloud platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in how we evolve our products.

• Develop highly scalable services dedicated to runtime concerns: traffic management (API, Web, service to service), configuration, feature enablement, and scalability management.
• Maintain a vulnerability-free set of Docker base images
• Provide a scalable and reliable repository for software packages
• Support the onboard of new engineers and teams to Medallia’s development infrastructure by providing efficient tools
• Design, implement, and drive the technical roadmap related to the team competencies.
• Develop software that allows different teams to work collaboratively
• Fully manage our services: productization, observability, troubleshooting, security, analysis, design, documentation.
• Identify potential production problems that can impact our customers
• Provide technical guidance to junior engineers through coaching/mentoring
• Take ownership and leads one or more team's components

Candidates based in the Buenos Aires vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.

Minimum Qualifications

• 5+ years of demonstrated experience with Java, Python, Go, NodeJS, or similar, developing distributed systems
• Demonstrated experience with Docker or any other container technology
• Demonstrated experience in cloud architecture solutions (Kubernetes, AWS, Azure, OCI or similar)
• Hands-on experience working on all the steps in the software lifecycle
• Advanced English level

Preferred Qualifications

• Bring an ownership mindset with an orientation to detail and quality
• Experience developing applications with Spring framework
• Experience developing or deploying solutions on Kubernetes
• Experience working with distributed architecture components
• A passion for building high-quality software
• Bash scripting

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

Equal Opportunity Employer

Medallia is an Equal Opportunity Employer. All employees and applicants are protected from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law.

Medallia is an E-Verify Employer.

Accessibility Statement

Medallia endeavors to make www.medallia.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Medallia Talent Acquisition at ApplicantAccessibility@medallia.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

To Recruitment Agencies

Medallia does not accept resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Medallia is not responsible for any fees related to unsolicited resumes.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Medallia. Please note, we do not ask for sensitive or financial information via chat, text or social media, and any email communications would come from the domain @medallia.com. All applicants should apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference (unless the candidate requests other accommodations). If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Medallia, please contact us.