Account Specialist, Vietnam Based

Get to Know our Team: 

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda’s Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. 

Growth and Accelerator Team   

Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.   

 

The Opportunity:  

As an Account Specialist your key objective is growing the coverage and quality of Agoda’s supply network. You take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.   

 

In this role, you'll get to:   

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value  
• Contact new or potential supply partners to encourage completion of their online registrations  
• Encourage program participation through focused project sprints  
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars 
• Train and inform partners on our technologies, tools and models 
• Prioritize daily tasks, monitor results and track progress in internal systems   

 

What you'll need to succeed:   

• Minimum 2 years’ experience working in business development or execution role preferred although fresh graduates welcome to apply 
• Vietnamese and English Language skills
• Demonstrates basic computer skills  
• Analysis skills desired  
• Analytical and proven track record in using data to drive achievements and make decisions 
• Intellectual curiosity  
• Autonomous and result driven (history of achieving ambitious targets)  
• Ability to work under pressure in a competitive industry/rapidly changing environment  
• Strong communication and interpersonal skills, is able to have minimum of 10 meaningful conversations with partners per day 
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business  
• Able to support Vietnam market and following the business hours & public holidays in Vietnam 

#Hochiminh #Vietnam #BD #SALE #2 #3 #4 #LI-KR1