Internal Account Manager

Internal Account Manager - Jola

Job Summary:
This is a predominantly office-based role within the Stapleford office, although we do allow the ability to work from home when required. The main purpose is to account manage a base of Jola’s resellers, keeping them up to date on new products and developments and train them on how to use our portals. You will also assist the Partner with identifying opportunities and helping them be successful with the Jola product set. This Role also requires you follow up with assigned leads, perform prospecting, signup, and onboard Jola’s Partners.

Duties and Responsibilities: 

Demonstrating and training

• On-ramping of new Partners to get them selling Jola Products
• Training of new products to your assigned accounts as they are launched
• Following up assigned Leads and prospects
• Assisting Partners and their teams to identify opportunities, providing commercial and product support

Joint selling

• Teams Webinars and Conference calls with Partners

Planning, administration and personal development

• Responsible for updating accurately Partner and prospect databases.
• Follow up actions from meetings and training
• Participate in internal training at least once a week

Critical Personal Attributes:

• Demonstrate and live Jola’s core values
• Ability to work to deadlines and work under pressure.
• Ability to work unsupervised and plan own time
• Excellent written and verbal communications.

Knowledge and Skills Requirements:

• Educated to degree standard or proven achievement in identical role
• Experience with Word, Excel, PowerPoint and CRM systems
• At least three year’s sales in similar role
• Proven track record of selling Comms / Mobile and developing Accounts in the Channel
• Excellent organizational skills. Tenacity, drive and focus.
• High attention to detail.
• Ability to learn products, systems, process and technology quickly.
• Must be willing to work away from home for several days at a time if necessary