Senior Product Manager, Clinical Optimization
TeladocJoin the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.
Summary of Position
Teladoc Health is a highly-collaborative, fast-paced, innovative environment where you’ll find your excitement building as you’re both challenged and gratified by progress, every day. We are hiring a Senior Product Manager, Clinical Optimization, who takes an AI forward approach to modernize the tech-enabled workflows that support virtual care delivery across clinical specialties. This role will focus on building scalable capabilities across scheduling, provider availability, workforce optimization, EMR-enabled workflows, and cross-platform integrations.
This is not a feature-factory role. We are looking for a product leader who is outcome-oriented, deeply empathetic to users, comfortable operating in ambiguity, and excited to build 0→1 capabilities that can improve how care teams work at scale. You will partner closely with product, engineering, clinical operations, informatics, data, design, and external partners to define trustworthy, clinically informed solutions that improve provider efficiency, operational capacity, member access, and patient outcomes.
The right person will be able to move fluidly between strategy and execution. They should be comfortable spending time with users and operators to understand workflow pain points, while also partnering with technical teams to design scalable solutions across EMR and non-EMR platforms.
They will bring a strong product mindset and consistently ask: What problem are we solving? Why does it matter? How will we measure success? What outcome will it drive for our members and providers? What is the right solution path? How do we build something that can scale?
Success in this role will come from delivering capabilities that reduce operational friction, improve provider efficiency, increase care team capacity, and create better member and patient experiences.
Essential Duties and Responsibilities
Own product strategy and roadmap for clinical optimization capabilities across scheduling, provider availability, workforce optimization, and EMR-enabled workflows.
Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results.
Identify and prioritize high-impact opportunities to improve provider capacity, care team efficiency, member access, and operational performance.
Drive 0→1 product discovery and execution for new capabilities that can scale across clinical specialties for different pool of providers (W2s and 1099s).
Translate complex clinical and operational workflows into clear product requirements, success metrics, and scalable platform capabilities.
Manage a prioritized product roadmap that addresses product needs and aligns with overall company objectives.
Partner with engineering, design, clinical operations, informatics, data, analytics, and business stakeholders to move from problem definition to launch and iteration.
Drive integrations across EMR/EHR and non-EMR platforms, including FHIR/HL7 and SMART APIs, data exchange, workflow handoffs, and operational tooling.
Explore opportunities to use automation, AI/ML, data, and platform capabilities to reduce manual work, improve decision-making, and simplify care delivery.
Use data, user feedback, and business context to prioritize outcomes over activity and measurable impact over feature output.
Influence senior leaders and cross-functional stakeholders through clear storytelling, structured tradeoff discussions, and data-backed recommendations.
Ensure solutions are clinically appropriate, operationally scalable, trustworthy, and aligned with business and patient impact.
Translates complex data and requirements into understandable communications to different audiences.
Participate in a culture of learning and growing.
Qualifications Expected for Position
5+ years of product management experience, ideally in healthcare, digital health, enterprise SaaS, platform products, or regulated environments.
Experience building or scaling products that support complex workflows across multiple platforms such as scheduling, provider operations, care delivery, workforce optimization, capacity management, or operational efficiency.
Background working with healthcare, digital health, EMR/EHR platforms, provider workflows, or clinical operations.
Fluency with API-based integrations, platform interoperability, cross-system workflows, and technical tradeoff discussions.
Experience leveraging AI-enabled tools, automation, analytics, or workflow technologies to improve product execution, operational efficiency, decision-making, or user workflows.
Strong product judgment, including the ability to evaluate build-vs-partner opportunities and make pragmatic recommendations based on user needs, scalability, speed, cost, and long-term platform fit.
Bonus Qualifications
Ability to influence senior leaders and executives through compelling storytelling, crisp communication, and data-backed arguments.
Comfort working in a fast-paced environment with high ambiguity, evolving priorities, and complex cross-functional dependencies.
Strong empathy for users and a collaborative mindset across clinical, operational, technical, and business teams.
Proven ability to drive 0→1 product initiatives from ambiguous problem spaces through launch, adoption, and measurable impact.
The base salary range for this position is $130,000 - $155,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
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We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
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