RTM - Vendor Management (SPLX)

What you'll do

• Manage end-to-end vendor operations for Sales Agent (SA) manpower across all coverage areas.
• Monitor vendor performance, hiring progress, HC fulfillment, and replacement turnaround time.
• Coordinate with internal teams and vendors regarding manpower planning, deployment, and operational issues.
• Ensure vendor compliance with SLA, attendance, payroll, and operational processes.
• Track and analyze manpower performance, productivity, and attrition trends.
• Support expansion planning and onboarding execution for new areas.
• Prepare regular operational reports and performance reviews for management.

Requirements

• Minimum Bachelor’s Degree from any major
• Minimum 2–3 years experience in Vendor Management, RTM Operations, Sales Operations, or Manpower Operations
• Strong coordination and stakeholder management skills
• Good analytical and reporting skills (Excel required; SQL/Power BI is a plus)
• Able to handle multiple vendors and fast-paced operations
• Strong problem-solving and execution skills
• Willing to travel for operational monitoring if needed
• Experience managing field sales manpower is preferred