Business Product Management (Payment Processing/Cards)

About the team

The role supports the development and delivery of Payment Processing and Card Issuing features, with a key focus on driving UAT/testing, feature launches, supporting BAU operations, and ensuring stable payment performance.

What you'll do

• Support end-to-end product development for payment processing and card issuing features, from requirement gathering to rollout
• Own and drive User Acceptance Testing (UAT): Evaluate / develop test cases, plan and execute testing, track defects, and ensure timely resolution before release
• Coordinate with internal cross-functional stakeholders (Business, Ops, Compliance, Risk, Compliance, Finance), and external partners (banks, payment/card networks, vendors) to support feature delivery and integrations
• Collaborate with business and regional product teams to analyse and evaluate feature requests, ensuring alignment and feasibility for accurate and comprehensive Business Requirement Documents (BRDs).
• Support BAU operations and incident handling, including monitoring issues, troubleshooting, and coordinating with stakeholders for resolution
• Monitor product performance (eg. success rate, failures) and support analysis for continuous improvements

Requirements

• 1-3 years of experience in product, fintech, payments, or related roles
• Experience in launching product features, UAT/testing, issue resolution, or operational support is strongly preferred
• Exposure to payment systems or card issuing flows, ability to operate in fast-paced, high-pressure environments is strongly preferred
• Fluent communication skills with ability to manage cross-functional local and regional stakeholders
• Proficient in English and Malay (written and spoken); Chinese is a plus.
• Detail-oriented, proactive, critical thinker with a growth mindset and strong team spirit.