Logistics Operations Supervisor (Quality & Performance) - SPX Express

What you'll do

• Manage day-to-day penalty operations, act as the main PIC to Ops
• Ensure operator adherence to operational SOPs, policies, and compliance standards
• Monitor and analyze operator quality data to identify trends, gaps, and improvement opportunities
• Collaborate with cross-functional stakeholders to resolve operational issues and support business objectives

Requirements

• 3–5 years of experience in logistics/3PL operations
• Bachelor’s degree in Industrial Engineering, Management, or related fields
• Prior experience leading a team or managing junior team members in an operational environment
• Strong understanding of operational processes and key metrics (productivity, attendance, compliance)
• Ability to manage KPIs and derive insights from data to drive operational improvements
• Strong problem-solving and root cause analysis using data
• Good communication and stakeholder management skills for cross-functional coordination
• Proficient in Excel/Google Sheets (pivot tables, lookups, data analysis)