Retail Assistant, Service Point (Penang, Perak, Kedah) - SPX Express

What you'll do

Work Locations:

Penang

• Machang Bubok
• Bukit Mertajam
• Butterworth
• Bandar Perai Jaya

Perak

• Station 18
• Bercham
• Menglembu
• Lahat
• Sitiawan

Kedah

• Alor Setar
• Mergong
   

Employment & Salary Details

Full-Time (FTE)

• Basic Salary: RM 2,050
• KPI Incentive: Up to RM 1,079
• Fixed Allowance: RM 150
• Overtime (if required)
• EPF & SOCSO
   

Fixed Term Contract

• Basic Salary: RM 1,850
• KPI Incentive: Up to RM 1,079
• Fixed Allowance: RM 150
• Overtime (if required)
• EPF & SOCSO
   

​Working Hours - (6 working days per week, rotational shifts & off days)

• Morning shift: 9:30 AM – 6:00 PM
• Evening shift: 1:00 PM – 9:30 PM
   

Job Description

• Welcome and assist customers in a friendly and professional manner.
• Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
• Service customers’ delivery, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
• Assist, sort & process inbound volume and support drivers in parcel collection.
• Ensure adherence to standard operating procedures at all times.
• Perform other ad-hoc duties as required.

Requirements

Essential Requirements:

• Decent knowledge of Microsoft Office tools
• Detail-oriented, meticulous, and pleasant personality
• Experience in customer service or logistics is an advantage
• Have prior working experience in retail, service point or any similar nature