SPX Express - Intern - Buyer Self Collect Admin
ShopeeWhat you'll do
Job Overview
The Buyer Self Collection (BSC) Admin Associate supports the onboarding and operational setup of SPX Service Collection Points. This role is responsible for reviewing partner applications, verifying required documentation, activating accounts, coordinating training, and maintaining accurate databases to ensure a smooth onboarding process.
Key Responsibilities
1. Application Review
Review and screen applications submitted via the Interest Form to assess basic eligibility (e.g. location suitability, operating hours).
Review Registration Forms and perform KYC verification, including company documents and bank account details before account approval.
Ensure all required documents are complete and compliant with internal requirements.
2. Account Activation & Onboarding
Create and activate new partner accounts once applications are approved.
Coordinate and schedule onboarding training sessions for new partners.
Track and ensure training completion before service activation.
3. Database Management
Compile and maintain the daily visit database submitted by the sales team.
Ensure data accuracy and maintain updated records for reporting and tracking purposes.
4. Stakeholder Coordination
Work closely with the sales team and key account managers to ensure smooth onboarding and activation processes.
Provide timely feedback to the sales team on rejected or incomplete applications.
Support internal teams in resolving onboarding or documentation issues.
Requirements
- Fresh graduates are welcome to apply.
- Strong attention to detail and ability to review documents carefully.
- Organised and able to manage multiple administrative tasks.
- Basic proficiency in Microsoft Excel or Google Sheets.
- Good communication skills to coordinate with internal stakeholders.