Regional Operations, Digital Banking (2026 Graduate)

What you'll do

• Drive and manage process improvement projects to strengthen operational capabilities and productivity.
• Design and enhance key banking operational processes to deliver superior customer experience.
• Track and monitor operation performances and metrics across key customer interactions.
• Conduct root cause analysis to identify quality and productivity improvement areas.
• Streamline standard operating procedures.

Requirements

• Currently pursuing/possesses a Bachelor’s Degree and above in Finance, Commerce, Accounting, Business, or a related field, expected to graduate by July 2026 and join us by Aug 2026
• Experience in process improvement projects would be an added advantage
• Experience working with cross-functional, multi-country teams
• Excellent communication, planning and organizational skills
• Strong analytical and quantitative skills with a solution driven mindset
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
• High energy, self-motivated, thrives in a fast-paced start-up environment