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Regional Operations, Digital Banking (2026 Graduate)
ShopeeSingapore, Singapore
Apply What you'll do
- Drive and manage process improvement projects to strengthen operational capabilities and productivity.
- Design and enhance key banking operational processes to deliver superior customer experience.
- Track and monitor operation performances and metrics across key customer interactions.
- Conduct root cause analysis to identify quality and productivity improvement areas.
- Streamline standard operating procedures.
Requirements
- Currently pursuing/possesses a Bachelor’s Degree and above in Finance, Commerce, Accounting, Business, or a related field, expected to graduate by July 2026 and join us by Aug 2026
- Experience in process improvement projects would be an added advantage
- Experience working with cross-functional, multi-country teams
- Excellent communication, planning and organizational skills
- Strong analytical and quantitative skills with a solution driven mindset
- Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
- High energy, self-motivated, thrives in a fast-paced start-up environment
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