Project Manager

About the team

The Shopee Cross Border E-commerce Projects Team plays a critical role in driving strategic initiatives that shape the future of Shopee’s cross-border business. Sitting at the intersection of Business Development, Operations, and project management, the team is responsible for identifying growth opportunities, solving complex challenges, and optimizing end-to-end processes to accelerate market expansion and seller success.

We are looking for a highly driven and analytical professional to join us in a project-based role focused on translating insights into impactful, scalable solutions. As part of this agile and high-visibility team, you will lead cross-functional initiatives, deep-dive into performance data, manage stakeholder communications, and drive the execution of strategic projects that enable our cross-border ecosystem to thrive.

This role requires a unique blend of structured problem-solving, project ownership, and strong collaboration across internal and external partners with emphasis on execution. If you are passionate about cross-border e-commerce, thrive in dynamic environments, and are eager to take on strategic challenges that have direct business impact, this team offers an exciting opportunity to make a real difference.

 

What you'll do

• Project-based role focused on identifying and implementing solutions to face new opportunities and address challenges in Shopee’s Cross-Border Business, ensuring they align with the company’s strategic objectives.
• Conduct deep-dive analysis on new opportunities and current issues including spearheading projects to optimise existing practices related to but not limited to Business Development, Operations, and Logistics.
• Analyse key business performance indicators and innovate or re-engineer processes based on industry best practices and our accelerator as well as lead issue management and develop short-term and long-term solution.
• Work on ad-hoc projects and assignments with the most efficient execution.
• Efficiently organise and convene meetings during the operation of the project, and follow up on the implementation of the meeting tasks.
• Manage internal and external communications-related projects with various stakeholders by developing project plans, tracking project progress, ensuring projects reach expected goals, and doing quality time management Lead the preparation of project status reports, including progress, issues, and risks.

Requirements

• Bachelor's degree with a minimum of 3 years of relevant experience, ideally in project-based roles involving end-to-end execution — from strategic planning to hands-on implementation.
• Background in management consulting, cross-border e-commerce, or operational improvement projects is a strong advantage, though not required.
• Proven ability to lead full project lifecycles, including identifying business opportunities or issues, conducting deep-dive analyses, proposing actionable solutions, and driving execution through to measurable outcomes.
• Strong analytical and structured thinking skills; able to work through ambiguity and distill complex challenges into clear priorities and action plans.
• Excellent communication and interpersonal skills, with demonstrated experience in managing both internal and external stakeholders across departments to align objectives and ensure timely project delivery.
• Highly organized and detail-oriented, with strong ownership mindset and ability to manage multiple workstreams and follow through on tasks without supervision.
• A proactive, solution-oriented attitude with a willingness to roll up your sleeves and drive execution — not just strategy — to make meaningful business impact.
• Positive team player who thrives in a fast-paced, collaborative environment and continuously seeks to improve and innovate.
• Proficiency in Japanese and English is preferred to facilitate effective communication in a regional and cross-functional setting.