Process & WMS Improvement, SG Warehouse
ShopeeWhat you'll do
Role Overview
Join our team as a Process & WMS Improvement Specialist and take the lead in optimising processes and Warehouse Management System (WMS) for one of the fastest-growing e-commerce warehouses in the region.
In this role, you’ll spearhead process improvement initiatives, analyse and implement WMS enhancements, and collaborate with cross-functional teams to boost productivity, reduce costs, and minimize errors. If you’re an experienced professional with a logical mindset, strong analytical skills, and a hands-on approach to problem-solving, this is your chance to make a tangible impact in a dynamic and fast-paced environment with us.
Key Responsibilities
Process Improvement Initiatives:
To brainstorm and operationalise process improvements to improve productivity, reduce cost and errors
Implement new processes without compromising operational performance
Evaluate to-be processes vs as-is processes using quantitative measures to demonstrate measurable improvements
WMS Improvement:
Consolidate ground-up feature requests and review proposed feature designs by Regional / Local Business Product Management (BPM) or other markets to transform them into usable feature solutions
User Acceptance Testing (UAT):
Plan and execute UATs, trials, and full-scale implementations
Collaborating with Operations and BPM teams to troubleshoot and refine solutions
Training & Development:
Lead knowledge transfer by formulating a training guide for new processes and improve existing user training and methods
Requirements
- Bachelors degree in Engineering, Information Technology, Applied Mathematics, or related field
- Minimum of 3 years of experience in process improvement, operations, or a related field
- Good logical thinking and problem-solving abilities
- Proficiency in Lean methodologies, Value Stream Mapping, Kaizen / Continuous Improvement, or Facilitation will be an advantage
- Excellent communication and stakeholder management skills
- Able to thrive in a dynamic environment
- Comfortable to work in a warehouse setting
Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.