Fraud Intern - Italian Market 🇮🇹 (Paris/Milan)

Join us as Fraud Intern and help protect Qonto's customers as we accelerate our expansion into Italy. You'll handle real fraud cases from day one, manage communications with banks across Europe, and contribute to building the alert systems that keep fraud out — all under the guidance of Andrea Camoletto, our Fraud Team Lead.

📍 Paris or Milan

➡️ What you'll do

• Own inter-bank fraud communications: You'll manage day-to-day email exchanges with other banks to share intelligence, flag suspicious activity, and resolve fraud cases on the Italian market.
• Handle fraud alerts and cases end-to-end: You'll treat fraud alerts, analyze onboardings, and monitor client transfers to detect and prevent fraudulent activity.
• Keep the team focused by managing internal requests: You'll answer requests from Customer Care, Banking Ops, Onboarding, and other internal stakeholders and cross collaborate with analysts. 
• Build real operational expertise fast: In 6 months, you'll go from learning the tools and understanding your first cases to actively contributing to live fraud detection — with growing autonomy as you ramp up.

➡️ What we're looking for

• Italian & English proficiency: You communicate fluently in Italian and in English — this is essential to handle inter-bank communications and support Italian customers.
• Strong written communication: You write clear, professional, structured emails — the kind you'd send to another bank, not a Slack message.
• Attention to detail and rigor: You don't miss things — you notice anomalies, double-check before acting, and stay organized when managing multiple open cases.
• Proactive mindset and genuine curiosity for fraud: You've done your own research into fraud and financial crime, and you're excited to learn by doing in a real operational context.
• AI-native approach to work: You use AI tools in your studies or daily workflow and are curious about how they can make fraud detection faster and smarter.

➡️ What we can offer you

• Real fraud cases from day one — not simulations: You'll be in the queue handling live cases in a fast-growing Italian market, with genuine impact from the start.
• A cross-European team across Paris, Milan, and Barcelona, with access to a European inter-bank anti-fraud association — rare exposure for a 6-month internship.
• Front-row seat to AI in fraud detection — you'll contribute to building bots and defining new alerts, not just use the tools that already exist.
• A manager who develops, not micromanages — intensive onboarding in the first days, weekly 1:1s throughout, and real autonomy as you find your footing.

➡️ Your future manager

You'll report to Andrea Camoletto, Fraud Team Lead. Andrea leads a cross-European team spread across Paris, Milan, and Barcelona. His style: open to conversation, focused on developing technical skills, quality over quantity, and calm and supportive under pressure. Expect intensive onboarding at the start, weekly 1:1s, and genuine investment in your growth.

Perk

Flex your schedule. Work from home up to 2 days a week with our hybrid policy.

Level up. Self-service Learning & Dev platform and unlimited access to AI tools.

Stay active. Gympass gives you access to 3,000+ sports and wellness partners.

Eat well. Lunch card, 50% on us.

Get around. 50% of the cost of your public transportation pass is covered.

Enjoy the rest. Team events, snacks, and beverages.

Take time off. 1 paid day off per month, no questions asked.

Be yourself. An inclusive, supportive environment where everyone belongs.