Business Analyst (Vendor Product Specialist)

🌏 Vendor Product Specialist (Technical Business Analyst) — Philippines | Pax8

✨ Why this role is exciting
Step into a role where technical insight meets commercial impact. As a Vendor Product Specialist at Pax8, you’ll sit at the intersection of technology, vendor strategy, and partner success—shaping how products are positioned, supported, and delivered across our marketplace. You won’t just support solutions; you’ll influence how they evolve. As Pax8 continues its journey into AI-powered innovation, you’ll grow alongside emerging technologies, building future-ready expertise and helping partners unlock smarter ways of working.

🌍 Our culture & what makes Pax8 different
At Pax8, we’re redefining the way MSPs engage with cloud technology—combining innovation, simplicity, and a people-first culture. You’ll be joining a global organisation with a startup feel, where collaboration and authenticity drive everything we do. We work hard, support one another, and celebrate wins together while continuously evolving how we deliver value to our partners.

🚀 What you’ll be doing

• 🤝 Act as the key technical and commercial bridge between Pax8, vendors, and partners
• 📊 Translate complex product capabilities into clear and actionable insights for internal teams and customers
• 🧩 Analyse business requirements and align them with vendor solutions to drive adoption
• 💡 Support go-to-market initiatives, product launches, and enablement strategies
• 📚 Deliver product expertise through training sessions, documentation, and internal knowledge sharing
• 🔍 Identify opportunities for process improvements and product optimisation
• 🎯 Collaborate cross-functionally with sales, marketing, and operations to deliver a seamless partner experience

🌟 The impact you’ll make
Your work will directly influence how partners understand, adopt, and succeed with vendor solutions. By simplifying complexity and enabling confident decision-making, you’ll help accelerate growth, improve partner outcomes, and strengthen Pax8’s marketplace offering.

🧠 What you’ll bring

• Proven ability to translate technical concepts into business value
• Substantial experience working with cloud technologies, SaaS products, or vendor ecosystems
• Demonstrated analytical mindset with the ability to interpret data and drive insights
• Strong stakeholder management and communication skills across technical and non-technical audiences
• Proven experience supporting product lifecycle activities or business analysis functions
• Ability to work collaboratively in fast-paced, evolving environments
• A curious, proactive approach with a passion for innovation and continuous improvement

🔐 Trust and Hiring
At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

🌈 Inclusivity
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Philippines.

🎁 Benefits

• Competitive compensation package
• Health and medical coverage
• Paid time off and holiday entitlement
• Learning and development opportunities
• Collaborative and inclusive workplace culture
• Career progression in a fast-growing global organisation

🏢 Your working environment
Our Makati office provides a collaborative and energetic space designed to bring people together. During your first six months, you’ll work onsite to build strong connections, immerse yourself in the business, and gain hands-on experience. After this, you’ll transition to a hybrid working model, combining office collaboration with flexibility. As a morning shift role, your schedule is designed to align with global teams while supporting a healthy work-life balance.

📈 Grow with us
There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

💜 About Pax8
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

🔎 Background Checks
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

⚖️ Equal Opportunities
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/