Senior Sales Performance Consultant

Company Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in NYC, Chicago, Omaha, SF, or Sunnyvale/Mountain View.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

This role is ideal for someone who's passionate about closing skill gaps and skilled at driving process improvement. We are looking for a Senior Sales Performance Consultant to partner with global Deal Desk leadership and collaborate closely with Sales Operations, Pricing, Finance, Legal, and our Global Sales Enablement teams to deliver skill development and process optimization initiatives that accelerate deal velocity and improve business results. 

As a Senior Sales Performance Consultant supporting the global Deal Desk organization, you will identify friction in the deal lifecycle and recommend ways to streamline quoting, pricing, approvals, and deal structuring. You are highly attuned to the Deal Desk organization's strategy and goals, acting as an extension of its leadership team. Using both qualitative and quantitative analysis, you'll uncover skill gaps, process bottlenecks, and technology needs across the quote-to-close motion. With these insights, you'll create strategic skill-building and process-improvement plans — partnering with a dedicated Enablement lead to build out larger-scale programming while remaining hands-on enough to build and deliver solutions yourself — to help the team close deals faster, more accurately, and with less rework. 

Key Responsibilities: 

• Serve as a key business partner to Deal Desk senior leaders to identify and solve knowledge, skill, and operational problems 

• Conduct data-driven analysis of the deal lifecycle to uncover knowledge, skill, process, and technology gaps that slow down or add risk to deal execution 

• Plan and execute skill-development and process-optimization strategy that delivers measurable improvements in deal cycle time, quote accuracy, approval efficiency, and compliance 

• Partner with a dedicated Enablement lead to build larger-scale programming, while independently designing, building, and delivering enablement solutions — training, playbooks, workshops, job aids, and reinforcement content — that close skill gaps and drive process adoption 

• Measure skill-building effectiveness and enablement ROI in partnership with Sales Operations and Finance 

• Influence stakeholders to close skill gaps, adopt standardized and optimized deal processes, and use feedback loops to drive continuous improvement and reinforcement 

• Collaborate with multiple senior stakeholders across Sales, Pricing, Operations, Finance, and Legal, and build coalitions of executive sponsors 

• Innovate using enablement and workflow technology to monitor knowledge and skill gaps, surface friction points, and drive learning reinforcement  

• Drive change management by securing cross-functional alignment, buy-in, and sponsorship, and by delivering exceptional skill-building and process-improvement strategies that ensure durable, long-term adoption 

Qualifications

Basic Qualifications: 

• 7+ years of combined Deal Desk, sales operations, sales enablement, process improvement, change management, or consulting experience 

• Bachelor's degree 

Preferred Qualifications: 

• 5+ years of enablement experience 

• 3+ years of experience in Deal Desk, quote-to-cash, or sales operations 

• Exceptional executive communication skills with a demonstrated ability to influence executives without formal authority 

• Ability to navigate a complex, matrixed, and fast-paced organization, partnering with cross-functional stakeholders to roll out skill-building programs and process changes 

• Deep behavior/skill and process change management experience, ideally in a deal execution or quote-to-cash environment 

• Ability to perform robust data analysis, including identifying skill gaps and mapping process flows to quantify friction and improvement opportunities 

• Experience with adult learning and instructional design concepts and tools, with a demonstrated ability to build programs that drive skill development, process adoption, and business outcomes 

• Program/project management skills, with an ability to own and lead a skill-building or process-improvement program end to end 

• Resourcefulness in ambiguity — ability to self-solve when faced with challenges 

• Ability to deconstruct complex problems, root-cause the underlying skill and process drivers, and offer solutions rooted in business priorities 

• Command of an audience as demonstrated by facilitation and/or public speaking experience 

• Fluency in ML/AI tools, specifically CPQ/deal-desk software, Learning Management Systems, AI Sales Enablement software, project management software, and MS Excel and PowerPoint 

Suggested Skills:

• Enablement 
• Stakeholder management 
• Executive Comunication
• Change Management 
• Data Analysis

LinkedIn is committed to fair and equitable compensation practices.      

The pay range for this role is $117,000 to $190,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.        

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.    

Additional Information

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

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Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

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Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.