Senior Fund Administrator

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role Senior Fund Administrator – Contractual role

Role is of Subject Matter Expert/Senior Fund Administrator position in Transfer Agency Operations and involves catering to strict dealing/reporting/payment cut offs for key daily Clients across different time zones catering to multiple locations/jurisdictions requiring close supervision, planning and prioritization of associated tasks on daily basis. Key role requirement is of handling day to day administration work in fund processing within Transfer Agency business in a timely and accurate manner and take up tasks/projects as assigned from time to time. Also as a Senior Fund Administrator, the role holder would be expected to take part in following activities additionally:

In this role, you will:

• Checking all transactions and activities (depending on business requirement, this role may undertake input and processing of transactions, where in that scenario, the relevant checks will be undertaken by another checker of the same level)
• Manage high volume and high value transactions and ensure no trades/activities are missed, which would result in claims and adverse client impact.
• Day to day processing of activities within the department to ensure that all tasks are processed in accordance with agreed procedures and controls and in accordance with relevant fund parameters.
• Understanding of the business and keeping abreast of development in the market.
• Suggest and implement improvements to the Transfer Agency processes and procedures in consultation with the Supervisor.
• Process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and customer SLA’s agreed with clients.
• Ensure that the team are customer focused and that a high standard of service is provided.
• Problem situations are proactively identified and resolved to give maximum customer satisfaction and escalated where necessary. Appropriate measures are taken to improve quality and prevent recurrence
• Establish and maintain effective relationship with clients and teams & identify areas of service improvements
• Drive rigorous and customer centric Quality Campaigns and initiatives to increase Quality awareness in the team.

To be successful you will:

• A graduate/ post-graduate diploma or degree in Accounting, Finance and Banking is a must have requirement. Higher qualification not a bar provided aspirations commensurate with the position.
• Knowledge of securities industry essential and preferably experience in handling Mutual Fund investors/investments.
• Strong computer skills in Excel and Microsoft Word. At least 2-3 years of Prior experience in Transfer Agency & Registrar or Fund services operations is must.
• Working knowledge and prior experience/understanding of regulations such as CASS (Client Money), IMR (Investor Money regulations, GDPR, FATCA and CRS, CSSF.
• Demonstration of strong knowledge of TA Operational Transaction Activity for the UK/Europe/Asia industry specifically Luxemburg Transfer Agency is desirable.
• Multi-cultural background or experience, ability to work across broad range of cultures in support of HSBC Group values and objectives
• Strong business sense and awareness of the key risk areas of the business. Strong inter-personal and decision making skills and the ability and vision to drive teams forward and lead from the front.
• CISI – Chartered Institute for Securities and Investment Certifications
• Understanding of Market and Mutual Fund operations desirable
• Practical experience of process reviews and re-engineering would be beneficial.

You’ll achieve more at HSBC

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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