LAM/MX Head of Regulatory Compliance for LoB (Lines of Business) and Infrastructure

Role purpose

Regulatory Compliance (RC) is a Second line of defence (LOD) function, responsible for reviewing and challenging the activities of the Group’s businesses and infrastructure teams (also referred to as “the First LOD”) to ensure that they effectively manage as “Risk Owners” the risks inherent in or arising from the conduct of their activities and for which they are responsible. The Second LOD consists of 'Risk Stewards' who are independent of the commercial risk-taking activities undertaken by the First LOD.

The LAM & MX Head Head of RC for LoB and Infrastructure is responsible for supporting the business and Infrastructure teams to ensure HSBC manages regulatory compliance risks appropriately on three main L2 Risks: Breach of Regulatory Duty to Clients and other Counterparties, Inappropriate Market Conduct and Regulatory Licensing, Permissions and Rules. 

Principal Accountabilities and Responsibilities

The role requires strong partnership with Lines of Business (LoB) and Infrastructure to drive and accelerate the execution of Regulatory Compliance programmes that directly impact business performance and require close collaboration with various stakeholders.

The role is a key risk management role with a broad remit and responsibilities including:

• The effective oversight and advice on high-level RC risk related matters and the assessment of current and forward-looking aspects of RC risk exposure.
• Working closely with the Compliance Officers, to establish strategic RC standards and policies and support in setting risk appetite limits in relation to the RC risks. Oversee the implementation and operational effectiveness of standards and policies, to ensure RC risks are managed in a commercially sensitive and practical manner.
• Support Compliance Officers in the development and implementation of a consistent and embedded RC risk management framework and, where relevant working closely with the Risk and Compliance team, as well as lead the development of systems, processes and other capabilities that support risk management.
• Co-ordinating a consistent global approach to managing relationship with its regulators, and, in conjunction with the Compliance Officers, ensuring timely reporting and disclosure of relevant information to senior management and regulators, about regulatory concerns and risks.
• Consolidate, analyse risk information, and identify compelling actions for senior stakeholders to action; as well as to track actions, challenge senior management and regularly assess the effectiveness of the Risk Steward role.
• Exercise risk steward challenge, act as independent trusted advisory in governance forums up to the highest levels in the organization, while fostering a compliance culture and optimizing relations with risk owners and control owners.
• Assist Senior Management, the leadership of the Risk and Compliance function, and other colleagues on material regulatory aspects, and provide ongoing training, communication, refinement, and full embedding of RC Framework.

Leadership & Teamwork 

• Provide leadership and develop the Regulatory Compliance function, liaising closely with functional reports and (where relevant) with local line managers. The role holder will have functional responsibility for the management of Regulatory Compliance FTEs in the region.
• Maintain and develop positive and professional working relationships with senior business managers and Compliance colleagues at the group level and those in other regions and businesses.
• Create an environment for the delivery of consistent performance measurement, training, career management and succession planning across the region.
• Establish a strategy for sharing Regulatory Compliance risks related compliance knowledge and best practice across the region and the wider Regulatory Compliance function.
• Strong communication and working relationship within LoB, Infrastructure, and other Risk disciplines.
• Lead, motivate and develop an effective team through communication, cultivate an environment that supports diversity and reflects the HSBC brand and improves employee engagement.
• Define the core priority activities and enable all team members to take reasonable time for learning and developmental activities.

Functional Knowledge

 Operate in accordance with agreed KPIs and to the requirements of the Regulatory Compliance Operating Model.

• Strong knowledge and understanding of external environments - regulatory, political, competitors and market.
• Demonstrate business knowledge, ideally experience of leading a compliance unit within the banking environment.
• Broad and deep product knowledge across banking or extensive cross-functional experience.
• Practical experience of business transformation with large scale project management experience.
• Proven experience as a senior leader in a complex organization.
• Conversant in dealing with regulatory authorities at a senior level.
• Excellent communication and inter-personal skills, with experience of dealing with executives at all levels.
• Excellent business judgement and willingness to exercise it.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.