Senior Vice President, International Mid-Market South & East - Malacca

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HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Corporate Banking provides international financial services solutions that support businesses ranging from mid-market enterprises to large corporates across industries and sectors. Leveraging the strength, scope, and expertise of our global product network, Corporate Banking is positioned as an essential partner to firms seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.

We are currently seeking an experienced professional to join this team in the role of Senior Vice President, International Mid-Market South & East - Malacca

Job Purpose

The role holder expected to acquire, retain, and grow International Mid-Market (“IMM”) customer relationships for HSBC adhering to the Group values, business strategy, operational policies, regulatory requirements and risk management practices. This means identifying customer needs first and then recommending product solutions that are appropriate for the customer to consider and accept. 

Principal responsibilities

• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
• Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
• Effectively manage work and support resources to increase quality and time of client visits opportunities
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
• Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
• Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.
• Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
• Keep abreast of developments, products and offerings from HSBC, competitors and market changes
• Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
• Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body 

Qualifications

• Minimum of 6-8 years’ experience in managing commercial relationships with international needs
• Proven ability in identifying and meeting customer needs through matching a broad range of  products and services
• Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Ability to interact with business customers at all levels
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• Excellent time management, planning and organisation skills
• Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
• Strong analytical skills
• Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
• Proven ability to deliver creative and flexible customer solutions.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

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Issued by HSBC Bank Malaysia Berhad