Business Development Representative

The Business Development Representative (BDR) plays a crucial role at the start of the sales cycle, responsible for sourcing, qualifying, and generating new business through a variety of channels. As the first point of contact for many customers, they act as ambassadors for the company, working with prospects to understand their challenges and create and communicate value.  As a Business Development Representative at Exclaimer, you'll sit at the front of our growth engine. You create pipeline. You open doors. You turn cold conversations into qualified opportunities.

We are looking for someone looking to take their next step in their sales journey and the right candidate will have at least 6 - 12 months experience in a Business Development Representative position within a SaaS environment.  If you feel that you are not currently getting the right level of support and development to progress towards a closing role despite being a top performer then this could be the right role for you.

Key responsibilities

• Generating new business opportunities through outbound activity including cold calling, email and LinkedIn outreach
• Researching target accounts and identifying key decision-makers and influencers
• Building multi-touch, multi-channel outreach sequences tailored to different personas and industries
• Booking meetings with senior decision-makers using tools such as Nooks (parallel dialler)
• Clearly articulating Exclaimer’s value proposition and qualifying interest
• Handling objections confidently and professionally to progress conversations
• Qualifying and following up inbound leads (MQLs) to assess fit, need and buying intent
• Managing and maintaining accurate pipeline data within our CRM
• Meeting and exceeding activity, meeting and pipeline generation targets
• Working closely with Account Executives to ensure smooth handovers, strong qualification and clear context
• Sharing feedback from prospects to help refine messaging and positioning
• Supporting the development of outbound strategy through testing messaging, experimenting with new approaches and contributing sales plays

Skills, knowledge, and expertise

• Experience in a Business Development Representative role (~6-12 months)
• Confidence speaking to prospects over the phone and handling objections
• A results-driven mindset and focus on hitting and exceeding targets
• A proactive approach to improving performance and developing your skills
• Resilience and persistence, with the ability to bounce back quickly
• Strong organisation skills and the ability to manage your time effectively
• Experience using AI tools to improve productivity and outbound effectiveness
• A genuine interest in building a long-term career in sales