Workplaces
Our creative work environment rewards new and different ideas. It's an environment that attracts amazing talent from around the globe. No matter which of our locations you join, you'll feel the support of EA's global brand while thriving on our outstanding campuses. At EA, the excitement you feel throughout each workday is made possible by a culture that inspires you to do the best work of your career.
Workplace Experience (WE) is a global team dedicated to creating workplaces that help people to do their best work safely, efficiently, and with a sense of belonging.
We design and steward environments that support business performance, employee well‑being, and company culture across our global portfolio. Our work balances experience, operational excellence, and fiscal responsibility, ensuring consistency where it matters and flexibility where it adds value.
WE is not just about space or services, we are strategic partners to the business, helping translate organizational needs into workplace solutions that scale globally and work locally.
About the Role
Reporting to the WE Director at EA Redwood Shores, affectionately known as EARS, the Workplace Experience Manager (Site Lead) is responsible for shaping an exceptional workplace environment. This environment fuels creativity, collaboration, and community. You will lead the strategy and delivery of workplace experience, ensuring the environment and services support the evolving needs of EA teams. This role requires daily on-site presence at our Redwood Shores office, Monday through Friday.
As the on-site leader for Workplace Experience, you will oversee the full workplace ecosystem. This ecosystem includes space, services, and partnerships. Your goal is to create a workplace where employees feel connected, inspired, and empowered to do their best work.
Working with business unit and functional leadership, you will translate business needs into workplace strategies. These strategies will strengthen culture, enhance engagement, and support the creation of world-class games. You will also collaborate with cross-functional partners.
Responsibilities
Workplace Strategy & Experience Leadership
● Lead the delivery of workplace experience strategy for the site, aligning workplace services, space planning, and employee programs with evolving needs.
● Shape and evolve the workplace ecosystem to support creativity, collaboration, and productivity across the office.
● Translate priorities and employee needs into workplace solutions that enhance engagement, connection, and performance.
● Champion a service-driven, hospitality-focused workplace culture that elevates the everyday employee experience.
● Identify opportunities to innovate workplace services, and environments that strengthen the EARS community.
Culture & Community Building
● Deliver workplace programs that strengthen campus culture, build community, and support the creative energy required to develop world-class games.
● Partner with business unit and functional leaders and teams to create meaningful experiences that bring employees together and strengthen shared values.
● Foster an inclusive and engaging environment where employees feel connected to their colleagues, workplace, and business unit mission.
● Use storytelling, communications platforms, and workplace channels to celebrate workplace programs, team milestones, and community moments.
● Support the planning of onsite events and experiences that strengthen team connection and culture.
Site Leadership & Workplace Operations
● Lead the on-site Workplace Experience team, promoting a culture of high performance, hospitality, accountability, and service excellence.
● Oversee the delivery of workplace services and vendor partnerships to ensure service delivery is aligned with leadership expectations.
● Manage relationships with third-party service providers and internal partners to deliver seamless workplace operations.
● Maintain a safe, secure, and well-maintained workplace environment that meets health, safety, and regulatory standards.
● Serve as the primary on-site workplace leader and escalation point for workplace-related needs.
Strategic Partnerships
● Build partnerships with business unit and functional leadership to understand evolving team needs and align workplace services.
● Collaborate with Real Estate, Design, IT, Security, the Global Health Office and People Practices delivering integrated workplace solutions.
● Represent the voice of the office in workplace planning, design, and operational projects.
● Ensure the workplace experience reflects the identity, culture, and creative energy of the office.
Workplace Planning & Environment
● Lead site-level space planning initiatives including team moves, workplace transitions, and evolving seating strategies.
● Partner with Real Estate and Design teams on workplace design and construction projects to ensure local needs and office culture are reflected.
● Support workplace construction, expansions, reconfigurations, and move-in planning including communication and change management.
● Maintain accurate workplace data, site drawings, and occupancy information.
Data, Insights & Continuous Improvement
● Use workplace analytics and employee feedback to improve the workplace experience.
● Report important workplace performance indicators including service delivery, workplace usage, and employee satisfaction.
● Identify trends, opportunities, and operational insights that inform workplace strategy and service improvements.
● Implement new processes, services, or technologies that enhance the effectiveness of the workplace ecosystem.
Financial Stewardship
● Manage site operating and capital budgets, including forecasting, reporting, and cost optimization.
● Ensure workplace services and vendor partnerships deliver value and operational efficiency.
● Lead capital projects and workplace improvement projects aligned with office and organizational priorities.
You Will Need
● Bachelor's degree in Hospitality, Business Administration, Real Estate, Facilities Management, or a related field (or equivalent experience)
● 5 or more years of experience in workplace experience, hospitality, facilities, corporate real estate, or related environments