EA SPORTS is one of the most iconic brands in entertainment – connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games.
As one of the largest sports entertainment platforms in the world, EA SPORTS FC is redefining football with genre-leading interactive experiences, connecting a global community of fans to The World's Game through innovation and unrivaled authenticity.
With more opportunity than ever to design, innovate, and create new, immersive experiences that bring joy, inclusivity, and connection to fans everywhere, we invite you to join our passionate and dynamic team as we pioneer the future of football fandom.
Our FC Data & Analytics team is looking for a Data Analyst to support our Modes & Features group, with an increased focus on Game Health and PC Performance. Reporting to a Senior Manager, you'll be part of a growing group working with the franchise's production and technical teams. We're looking for someone with experience analyzing business and player impacts in a live service environment, building dashboards, and driving insights from complex, multi-source datasets for early detection and reporting. You'll act as a data investigator, explorer, visualizer, and designer, helping to improve both core gameplay experiences and platform-specific performance. Examples of projects you may work on include: investigating live incidents and performance issues to understand their impacts and identify their root causes, preparing scripts to analyze high volume, second-level data, and summarizing findings, exploring data quality issues to ensure we're accurately capturing data on our live service health, and helping teams evaluate and prioritize feature improvements through data-driven insights.
What you'll do on our team:
Analyze and monitor game health metrics to improve player connection quality and overall gameplay experience as outlined here, including online connectivity, latency, error rates, matchmaking quality, and client-server interactions.
Write and maintain complex SQL and scripting workflows to extract, transform, and validate large-scale telemetry data.
Build and maintain technical dashboards and reports that enable our team and our partners to identify trends in our data on system health and operational performance.
Explore user behavior patterns to identify opportunities to improve the player experience.
Develop insights to help our partners make informed decisions about FC's live operations.
Present analyses and findings to our partners in a clear and understandable way.
What we're looking for:
A bachelor's degree in Business, Statistics, Mathematics, Economics, Data Science, Analytics, Data Engineering, Computer Science, or a related field.
2+ years of experience in a technical analytics role performing quantitative analysis with big data to help guide decisions.
Experience in SQL and ability to extract data from large data sources with differing structures.
Experience with data visualization software (e.g. Tableau, PowerBI).
Proficiency in programmatic analytic tools (e.g. Python, R), with experience writing scripts for data extraction, transformation, and analysis of large datasets.
Experience as a PC enthusiast, with an interest in how hardware and performance impact gameplay experience, is a plus.