Investigator I, General Invest., FIU

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About the Team and Role

Within eBay Commerce Inc. (eCI), the Financial Intelligence Unit (FIU) plays a critical role in executing the company’s Bank Secrecy Act (BSA) and AML compliance program. The team conducts advanced financial crime investigations, identifies emerging typologies, and ensures compliance with regulatory expectations including the BSA and USA PATRIOT Act.

The FIU’s mission is to safeguard eBay’s marketplace through expert investigation, analytical excellence, and a deep commitment to ethical, compliant business practices – ensuring that commerce remains safe, transparent, and trustworthy worldwide.

Job Description

As an Investigator I within eBay’s Financial Intelligence Unit (FIU), you will support the detection, analysis, and reporting of potential financial crimes. This is an entry-level investigative role designed to build core AML and investigative skills. You will conduct reviews of customer activity, collect relevant data, and assist in preparing regulatory reports under supervision.

What You’ll Accomplish:

• Conduct assigned investigations focused on routine or lower-risk activity in accordance with established procedures.

• Analyze transactional data and customer behavior to identify indicators of suspicious activity.

• Gather and organize supporting documentation including KYC information, payment details, and account history.

• Draft preliminary findings and assist in preparing Suspicious Activity Reports (SARs).

• Maintain organized case documentation and adhere to established SLA and quality standards.

• Stay current on basic AML/BSA and eCommerce risk concepts through training and mentorship.

What You’ll Bring

• Dedication to our Hybrid working model with 3 days per week onsite at our Draper, Utah office.

• 1–2 years of AML, fraud prevention, or compliance-related experience preferred.

• Bachelor’s degree or equivalent work experience.

• Foundational knowledge of BSA/AML laws and investigative processes.

• Proficiency in Microsoft Excel; ability to learn SQL and case management systems.

• Excellent attention to detail, accuracy, and time management.

• Eagerness to learn and an openness to coaching.

• Strong analytical and problem-solving aptitude.

• Effective written and verbal communication skills. Demonstrated integrity and confidentiality in handling sensitive data.

Additional Details

The base pay range for this position is expected in the range below:

$61,600 - $103,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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