Technical Infrastructure Program Manager, Fiber Deployment, Global Connectivity Infrastructure Development

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world.
The Amazon Cloud infrastructure is built around Regions and Availability Zones. Our Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking.
These Availability Zones offer AWS customers an easier and more effective way to design and operate applications and databases, making them more highly available, fault tolerant, and scalable than traditional single data centre infrastructures or multi-data centre infrastructures.

How would you like to come be part of the team that builds Fiber to the Cloud?

We are looking for a highly motivated, technically savvy Fiber Deployment Technical Infrastructure Program Manager (FD-TIPM) to help develop and scale one of the world’s largest and most complex networks. The FD-TIPM is responsible for managing highly technical, cost efficient, and fast paced communication construction project schedules to keep pace with and enable AWS Network growth. FD-TIPM's are constantly challenged and empowered to drive continuous improvement and deliver the highest quality, most technically efficient connectivity solutions in the world.

As an FD-TIPM you will be a part of a highly creative and efficient team with diverse backgrounds and expertise, tasked with tackling interesting and challenging problems in modern fiber construction. FD-TIPM's are always at the forefront of the network construction industry in terms of innovation and technology, maintaining focus on delivering industry leading networks for our customers. The FD-TIPM is ultimately responsible for end to end network delivery and management of internal stakeholder and external contractors and partners. The FD-TIPM is also a leader in their specific discipline such as construction management, fiber splicing, OSP design, ISP construction or system installation/commissioning.

Key job responsibilities
- Program management and oversight of construction related activities for new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget.
- Vendor management
- Ensure construction standards are followed.
- Perform quality audits and ensure issues are remediated before the vendors are released from the project.
- Understanding of EMEA fiber market segments, customer base, and industry verticals.
- Interface with data centre providers to drive equipment and circuit installations.
- Understand the technical requirements of our engineering teams and ensure the completed project meets these requirements.
- Create detailed network planning packs to build scalable and future proof infrastructure.
- Understand fiber deployment types and ensure that diversity requirements that are required are met.
- Deep understanding of the fiber construction process.
- Program management, risk mitigation and reporting status reviews to management and internal customers.
- Understand the health and safety requirements and ensure compliance is met within their markets.
- Creation of project scope and equipment requirements, assist with request for proposals, and capital requests.
- Understand the mechanisms used to deploy, operate and maintain one of the world’s most complex fiberoptic networks.
- Ability to work across multiple time zones
- Willing to travel up to 25% of the time.

A day in the life
In this role, you will:

- Take on projects with ambiguous scope and bring clarity to the project risks and requirements prior to deployment.
- Formulate comprehensive project execution plans.
- Work closely with external partners and internal stakeholders to execute your vision.
- Ensure on-time, high-quality deliveries for internal customers.

About the team
Working at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- Experience in program or project management
- 5+ years of technical infrastructure program management experience
- Knowledge of best practices and emerging technologies, related to network infrastructure (i.e. optical fiber, network hardware, data centers)
- Understanding of the optical fiber industry and markets. Fiber characterisation and the ability to review fiber test results. Strong technical understanding of transport technologies (Fiber Materials, DWDM, etc.)

Preferred Qualifications

- Understanding of fiber optic network infrastructure and construction standards.
- Familiarity with GIS platforms and quality assurance processes
- Has led multiple large network construction programs.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.