Network Development Manager, Network Fabric Engineering, Access Networks

The Network Fabric Engineering (NFE) s looking for a Network Development Manager to join our Access Networking team in Dublin. As a Network Development Manager, you will be responsible for managing a team that builds, deploys and scales the Amazon networks that support AWS, customers, and other business units, across multiple global data centers.

Amazon's network is a key differentiator for Amazon Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers. Are you ready to own the network availability for the largest cloud network on the planet?

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Network Development Manager for the Access Networks team in AWS Networking, you will be responsible for building and managing data center networks globally. Your job is to lead a team of highly skilled Network Development Engineers and deliver solutions that are always available, never constrain customers, continually reduce cost and provide low and consistent latency. You will leverage your skills in strategy, network design and planning, capacity management, project management, recruiting and team development to build a high performing team that delivers an exceptional customer experience.

Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present, and future of real Cloud Computing.


Key job responsibilities
Operational Excellence
As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating processes and procedures to improve efficiency in our day-to-day tasks and projects. You will drive standards across the network, and ensure that we are fully compliant to those standards and policies. You will work closely on supporting our internal customers, and ensuring that their needs and issues are being addressed.

Network Measurement
As a Network Development Manager, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our issues, network capacity, vendor equipment/failures analysis and network performance.

Performance Management/Team Health
You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and 'soft skill' mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of an operational rota.

Incident/Change Management
You will be integral to developing and improving incident and change management within the Networking space. Responsibilities include driving initiatives regarding improvements to existing tools and processes and providing feedback on new practices and procedures in order to scale with the rapid expansion of the Amazon platform and customer base.

Recruiting and Hiring
You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.

Automation
You will be heavily involved in driving the team to analyze day to day operations in order to identify new automation opportunities. This will include helping our software teams in Networking understand our requirements and drive their roadmaps to ensure that our network engineers are able to directly create new automation tasks directly within those software frameworks rather than relying on other teams to deliver them.

Goal Setting and Delivery
You will directly own defining and delivering strategic goals for your team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.

8x7 Oncall
As the manager of this team, you will be expected to be part of a 8x7 management escalation rotation.

A day in the life

Top Reasons to join our team:

- Collaborate with and learn from the best networking experts in the world
- Get to develop, build and operate networks at the very largest scale, in an organization that values its engineers and engineering teams, and promotes innovation and ownership
- Be part of a unique team that’s dedicated to history-making programs


About the team
AWS Network Fabric Engineering (NFE) owns data center network services that provide unconstrained connectivity to our customers, such as EC2, EBS, S3 and Amazon CDO Services. We own the networks internal to the data centers end to end, including scaling and operational functions. Access Networks owns the access layer — the first network hop for every server in every AWS data center — and operates at a scale and pace that requires both deep technical expertise and strong operational discipline.

Basic Qualifications

- Bachelor's degree or above in computer science, computer engineering, or related field, or Associate's degree or above
- 3+ years in Computer Science, Computer Engineering, or related fields, or experience working directly with engineering teams
- Experience managing people and leading a team

Preferred Qualifications

- Experience in root cause analysis and error correction, identifying changes to procedures and systems to implement long-term fixes and avoid repeating issues
- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)
- Bachelor's degree in computer science or equivalent, or experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) at an advanced level
- Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience in networking administration and troubleshooting and experience in Linux and Networking protocols
- Experience representing your team or technical area to senior management
- Experience with both high-volume and corporate-level recruiting

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.