Software Engineer - Generative AI Platform

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

The team you'll be working with: Generative AI Platform

About the role:

For our customers, using Wise is as simple as sending money from A to B. Yet behind our app and website is a complex engine of currencies, routes, products and features, generating terabytes of data each day.

The Data Products and Insights squad is at the core of systems that store, process, and leverage data, machine learning models, and generative AI capabilities. Ultimately, this provides real-time insights and innovative ML and AI driven solutions that serve as key drivers for business growth.

Your mission and role will be building and maintaining a platform that enables everyone at Wise to rapidly experiment and bring to production Generative AI based systems, providing tooling, guidance and guardrails so that teams can ensure the safety of our customers and their data.

How we work

We operate with a belief in automation, programmatic implementation, and reusable design. We’re looking for people who can step back and think holistically about the ecosystem, but also follow through and help implement the design; drawing on the resources across the rest of the Platform Tribe.

As we grow, it is imperative to protect our customers’ money and navigate complex regulatory requirements world-wide. You will have a focus on running and maintaining services and libraries, making sure we have the right observability and service management elements in place.

We need to sustain this growth by continuously iterating on the services we run, with a focus on availability, security, and ease of use. We’re looking for an engineer with relevant experience who can understand and respond to complex requirements and deliver simple solutions to help our teams achieve our mission with speed and confidence.

What does it take?

1. Great communication skills and the ability to build consensus - you’re comfortable making a case for what you believe we should be doing

2. Experience being a self-starter, self-motivated and collaborative

3. The mindset to solve problems from scratch

4. Willingness to give and take regular feedback - regular feedback is part of our culture

What do you need?

We are fully aware that it is uncommon for a candidate to have all skills required and we fully support everyone in learning new skills with us. We value potential and enthusiasm as much as existing expertise. So if you have some of those listed below and are eager to learn more we do want to hear from you!

• You have at least 4 years of engineering background in Python with years of experience putting solutions into production and maintaining them

• You have high coding standards - understanding of test coverage best practices & the test pyramid concept, and you are well versed in writing effective, scalable and clean code

• You have experience deploying microservices to cloud based systems

• You have experience designing and implementing distributed and concurrent systems, knowing the tradeoffs between stateful/stateless and synchronous/asynchronous architecture

• You have knowledge and experience with LLMs and building LLM based applications

• Experience with agentic frameworks and designing agentic-based workflows

• You have experience working with product teams helping to build out their ideas in production

• You stay on top of the latest developments and trends in the AI industry

• You know Prompt Engineering best practices

• You have the ability to take initiative while working collaboratively - identify problems, empathise with stakeholders and collaborators, create plans and implement solutions.

• You are a great communicator with the ability to clearly relay your plans back to the team, mentor junior engineers and seek out feedback for yourself

• The customer is at the heart of everything you do and this empathy drives the decisions you make

Nice to haves:

• You have a solid engineering background in Typescript/Javascript, and have worked building performant UI’s and/or using TS/JS AI frameworks

• Passionate about technology and its relationship with product and user experience

• Ability to articulate complex and technical concepts to non-technical audiences

• Experience with Terraform, GitHub Actions, Infrastructure as Code, AWS or other cloud ecosystems

• Experience with Docker and Kubernetes and running containerized workloads

• Knowledge of Semantic Search and RAG based workflows

• Knowledge or experience with MCP servers

• Knowledge/interest in payment platforms, foreign exchange & complex systems architecture

• Be a customer of Wise

What you get back:

• The opportunity to create meaningful change for our customers and team

• Loads of development opportunities

• Work with a team of passionate Engineers who love improving the lives of our fellow Wisers

• A fun work environment with social activities and events

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.