Technical Program Manager-1

Duties: 

• Lead the end-to-end planning and delivery of complex, multiteam technology programs, ensuring clear scope, objectives, and success criteria.   

• Partner with engineering, architecture, product, and business teams to define program requirements, technical direction, and integrated delivery plans.  

• Coordinate cross team workstreams, manage dependencies, and drive alignment on technical milestones, sequencing, and key decisions. Manage dependencies, and drive alignment on technical milestones, sequencing, and key decisions.  

• Facilitate Agile and SAFe program activities, including PI planning, backlog refinement, dependency management, and program level retrospectives.   

• Identify and mitigate risks, blockers, and technical challenges early; escalate issues appropriately and drive resolution.  

• Deliver clear, consistent communication of program status, risks, decisions, and impacts to stakeholders and leadership.  

• Ensure solutions comply with enterprise security standards, technical design patterns, and operational readiness requirements.  

• Support change management activities, including training, readiness planning, and adoption support for impacted teams.  

• Maintain accurate program documentation, including roadmaps, decision logs, requirements, risks, and performance metrics.  

• Conduct post-implementation validation and help measure program outcomes against expected business value. implementation validation and help measure program outcomes against expected business value. 

• Performs other job-related duties as assigned.  

Knowledge, Skills, Abilities: 

• Strong understanding of software development lifecycle, systems architecture, integrations, cloud concepts, and technical design patterns. 

• Ability to engage with engineering teams, understand technical tradeoffs, and translate complex concepts for diverse audiences. 

• Demonstrated ability to manage multiteam technical programs using Agile/SAFe frameworks. 

• Skilled in planning, dependency management, risk management, and cross team coordination. 

• Proficient with Jira, Confluence, and other delivery lifecycle and visualization tools. 

• Strong collaboration and facilitation skills with the ability to lead through influence rather than authority. 

• Effective at navigating ambiguity, driving alignment, and fostering a culture of continuous improvement. 

• Excellent verbal and written communication, including the ability to create clear executive summaries. 

• Strong analytical and problem-solving abilities, with a data informed approach to decision making. 

Qualifications 

Education  

• Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field 

• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. 

Experience 

• 6+ years of progressive project management experience  

• Demonstrated experience leading technical projects or programs in an Agile environment.  

• Experience working closely with engineering teams and understanding technical architecture concepts.  

• Strong experience with Jira, Confluence, or other Agile lifecycle tools. 

• Experience influencing without authority in matrixed organizations. 

• Experience managing large-scale, multi-team technical programs or initiatives.  

Preferred Qualifications 

• SAFe, PMP, ACP, CSM, or equivalent Agile/PM certifications.  

• Experience with cloud technologies (Azure, AWS, GCP), APIs, microservices, or enterprise integrations.  

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed.  Additional travel may be assigned as needed to support business requirements.