Senior HR Business Partner

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities. 

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

WebMD is looking for a Senior Human Resources Business Partner who is passionate about shaping the future of HR. This role goes beyond traditional HR partnership by combining strategic talent leadership with operational excellence, workforce analytics, process optimization, and AI-enabled transformation

Key Responsibilities

• Strategic Business Partnership

• Partner with executive and functional leaders to align people strategies with business objectives

• Serve as a trusted advisor on organizational effectiveness, workforce planning, talent management, succession planning, and leadership development

• Coach leaders through organizational change, employee relations matters, performance management, and team effectiveness

• Translate business priorities into practical HR initiatives that improve organizational performance

HR Transformation & Continuous Improvement

• Lead initiatives that modernize HR service delivery through process redesign, automation, and digital enablement

• Challenge legacy HR practices and identify opportunities to simplify, standardize, and improve the employee experience

• Apply Lean, Agile, or continuous improvement methodologies to streamline HR operations and eliminate inefficiencies

• Champion scalable, technology-enabled solutions that reduce administrative work while increasing strategic impact

People Analytics & Data-Driven Decision Making

Leverage workforce data and analytics to identify trends, predict talent risks, and guide leadership decisions

Develop dashboards and metrics that measure organizational health, talent outcomes, productivity, engagement, and retention

Present insights and recommendations using data storytelling that influences executive decision-making

Build a culture where business leaders rely on data—not assumptions—to drive talent decisions

AI & HR Technology Innovation

• Identify opportunities to responsibly leverage Artificial Intelligence across HR processes including:

• Talent acquisition

• Performance management

• Employee support

• Knowledge management

• Workforce planning

• Learning & development

• Partner with HR Operations, IT, and business stakeholders to evaluate and implement AI-enabled tools

• Establish governance and best practices for ethical, compliant, and effective use of AI within HR

• Drive adoption of digital tools that improve productivity and employee experience

Talent & Leadership

• Partner with leaders to attract, develop, and retain high-performing talent

• Lead succession planning and organizational capability reviews

• Facilitate talent calibration discussions and development planning

• Support leadership effectiveness through coaching, feedback, and development strategies

Change Management

• Lead organizational change initiatives associated with growth, restructuring, acquisitions, or transformation programs

• Build change management strategies that increase adoption and minimize disruption

• Partner with communications and leadership teams to ensure consistent messaging and stakeholder engagement

Employee Experience & Culture

• Foster a high-performance, inclusive, and engaging workplace culture

• Analyze employee feedback and engagement data to identify improvement opportunities

• Design initiatives that enhance employee experience across the entire lifecycle

Compliance & Risk

• Ensure compliance with employment laws, company policies, and HR governance standards

• Manage complex employee relations matters with sound judgment and business acumen

• Balance risk management with practical business solutions

What Success Looks Like

• Built trusted partnerships with senior leaders

• Simplified multiple HR processes through automation or redesign

• Introduced meaningful workforce analytics that influence business decisions

• Increased adoption of AI-enabled HR capabilities

• Improved HR operational efficiency and employee experience

• Elevated HR from a reactive support function to a strategic business partner

Qualifications

• Bachelor's degree in Human Resources, Business, Organizational Development, or related field

• 8+ years of progressive HR Business Partner experience supporting senior leaders

• Experience leading organizational change and transformation initiatives

• Strong employee relations, coaching, and leadership consulting experience

• Demonstrated experience using workforce analytics to influence business decisions

• Experience improving business processes through automation or continuous improvement

• Strong executive communication and presentation skills

Preferred

• Master's degree or MBA

• SHRM-SCP or SPHR certification

• Experience with HRIS platforms such as Dayforce, Workday, SAP SuccessFactors, Oracle HCM, or UKG

• Experience with Power BI, Tableau, Visier, or similar analytics platforms

• Experience implementing AI-enabled HR solutions or generative AI tools

• Lean Six Sigma or process improvement certification

Why This Role Matters

The WebMD HR organization is evolving from a traditional service model into a strategic, data-informed, technology-enabled function. We believe the future of HR combines human insight with intelligent automation to create better experiences for employees, stronger outcomes for leaders, and measurable value for the business.

If you're energized by transforming how HR works—not just supporting it—we'd love to meet you

Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:

• Health Insurance (medical, dental, and vision coverage)

• Paid Time Off (including vacation, sick leave, and flexible holiday days)

• 401(k) Retirement Plan with employer matching

• Life and Disability Insurance

• Employee Assistance Program (EAP)

• Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.