Senior Product Manager - Payments
Warner Bros DiscoveryWelcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...
The Sr Product Manager will lead development and optimization of our payment checkout experience, including refining existing payment flows and capabilities, and identifying opportunities to improve conversion. A successful candidate in this role will have deep understanding of global payment systems, checkout experiences, transaction performance, and subscription commerce, with the ability to develop a strategic roadmap that improves customer acquisition and supports future business needs. They will also have a passion for delivering a seamless, high-converting customer experience. As a product manager in the organization, a successful candidate will inspire and build a culture of collaboration, product excellence, experimentation, and high performance.
Your Role Accountabilities...
Optimize payment checkout performance across platforms and regions, ensuring localized payment experiences and seamless transaction flows that maximize successful signups and reduce customer friction.
Partner with payment providers, wallet partners, and platform stakeholders to deliver reliable, high-converting customer payment experiences.
Design and deliver new checkout and payment capabilities to support evolving subscription products, payment methods, and global commerce initiatives.
Collaborate with partner product teams, marketing, analytics, engineering, and customer support teams to identify conversion opportunities, gather customer feedback, and develop and communicate roadmap priorities to leadership and stakeholders.
Define and measure KPIs for checkout and payment performance, ensuring appropriate instrumentation, funnel reporting, and analytics capabilities are in place to monitor conversion, transaction success, and customer behavior.
Qualifications & Experience...
6+ years product management experience.
3+ years experience in commerce / payment system products.
Experience launching and developing products and features for a global audience.
Excellent written and verbal communication skills to effectively communicate and present to stakeholders at all levels of the business.
Demonstrate strong ownership to deliver exceptional customer experiences and customer empathy.
Experience developing consumer facing experiences across multiple platforms (e.g., web, mobile, connected TV).
Experience working with and managing the needs of multiple stakeholders and business teams.
Experience driving clarity in ambiguous situations and drive forward progress.
Experience with data analysis, and driving insights and making business decisions through data.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $119,700.00 - $222,300.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.