Commercial Operations Specialist (Fixed term contract)
Warner Bros DiscoveryWelcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role…
Discovery Global Business Services is seeking a motivated, enthusiastic and detail‑oriented Analyst to join the Commercial Operations Team.
In this role, you will support the day‑to‑day running of signal management across EMEA, ensuring accurate channel activations, equipment coordination and effective collaboration with internal and external stakeholders.
What’s in it for you...
Contract of employment
Hybrid work model
Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program
Free access to the HBO Max platform
Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club – the opportunity to develop your interests in thematic employee groups, online meetings with experts
CSR activities: volunteering, ecological and social initiatives
Access to parking spaces
Your Role Accountabilities...
Activate and deactivate channels in line with contractual agreements and business requests, including Viaccess and Conax encoding systems
Act as a key point of contact for customers and internal stakeholders regarding signal management queries
Coordinate equipment dispatches and returns across the region
Maintain and update signal management and distribution databases with high attention to accuracy
Prepare recurring reports in line with established procedures
Cooperate with external providers and support signal management–related projects when required
Qualifications and Experience...
Proven experience in operational roles involving tickets, recurring requests and deadline management
Knowledge of broadcast equipment and satellite signal unscrambling methods is an advantage
Solution-oriented mindset with the ability to proactively prioritize and manage multiple queries
Strong written and verbal communication skills, with confidence in stakeholder collaboration
Proven ability to read, analyze and accurately interpret contractual terms and conditions
Excellent organizational and administrative skills with strong attention to detail
Good knowledge of Microsoft Excel and other process or reporting tools
Degree level education or equivalent
Fluency in English and Polish is required
#LI-Hybrid
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.