Consulting Analyst, Visa Consulting&Analytics

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Client Consulting Analyst

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Summary

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

What a Client Consulting Analyst does at Visa:

We are currently looking for an Analyst to deliver consulting engagements for our clients in Japan, enabling portfolio growth and improved profitability across their payment businesses.

An Analyst is responsible for part of delivery of most client engagements. Typically, this will involve interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.  The full range of responsibilities are detailed below:

On a project-by-project basis: 

• Support a team of experienced professionals in delivering strategic consulting services to key Visa clients.
• Develop a fact base by undertaking client interviews and analyzing client documentation or processes
• Analyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunities
• Support the development of client-specific presentations by adapting templates for unique client scenarios and needs.
• Support senior consultants in developing and delivering high-quality advisory solutions to clients, such as business strategy, product development & pricing, customer segmentation and customer experience improvement.
• Collaborate with data science team to leverage advanced data analytics capabilities
• Collaborate with the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as needed
• Support implementation of VCA recommendations or client initiatives, using project management and problem-solving frameworks

In most cases the Analyst will start as a generalist, aligning over time to a practice area of interest. Once aligned to a practice area, the Analyst will be responsible for prospecting and delivering projects from that practice area to clients and contribute to the global pool of set plays, knowledge and expertise.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.


Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

What you will need:
Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

Specific skills and experience you will bring are:

• 3-5 years of relevant working experience
• Fluent Japanese and at least business level English proficiency
• Experience and a track record of high performance in strategy or operation consulting or corporate strategy
• Basic analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
• Detail orientation, ensuring the highest level of quality/rigor in reports and data analysis
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data
• Strong commercial acumen, with experience in developing business cases with proven ROI

What will also help:

• Experience in payments, the retail banking industry, or technology
• PMP certification or experience in technical project management
• Experience in customer experience design (using human-centered design / design thinking)
• An understanding of statistical analysis, modelling, scoring schemes, etc.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.