Business Sales Support Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers –consumers, businesses, large corporations and governments - to pay or be paid. 

A unique opportunity exists to join Visa Vietnam & Laos market team, one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world.

What a Business Sales Support Manager does at Visa:

This role will be supporting selected Sr. Account Executives (AEs) for Visa Financial Institution (FI) clients in both day-to-day client relationship, initiative executions as well as drive strategic agenda between Visa & Client.

The role will report to the Head of Sales FI of Vietnam & Laos, and it will be based out of Hanoi.

Here at Visa, we strive to excel with our partners via strong internal and external collaboration, as we look to enable and inspire all players in the ecosystem to deliver on our long-term country goals in driving electronic payments and financial inclusion.

Projects you will be a part of:

• Manage partnership deal execution: oversee performance tracking, incentive utilization, and delivery across key business areas (Consumer, Acquiring, Commercial)
• Support commercial discussions and negotiations: contribute to deal partnership, renewals, and strategic alignment, including preparing analysis and coordinating internal inputs to respond to market dynamics
• Support go-to-market activities: plan and execute marketing initiatives and new product/solution launches, working closely with product, marketing, and analytics teams
• Lead client engagement cadence: coordinate regular meetings with the client (weekly/bi-weekly updates, business reviews), and ensure clear communication on progress, issues, and next steps
• Prepares for governance and executive forums: support development of materials and insights for QBRs, executive meetings
• Execute strategic initiatives: support delivery of key programs such as cross-border solutions, affluent segment growth, digital payment solutions, and campaign-driven initiatives
• Coordinate cross-functional teams: work with internal stakeholders across functions (sales, product, finance, risk) to ensure aligned and timely execution of all initiatives

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
 

Qualifications

What you will need:

We are looking to hire an individual who is curious about the payments industry and has a strong focus on driving results to foster strong partnerships with our clients.

Requirements:

• 5–8+ years of experience in banking, payments, fintech, or business development
• Strong commercial acumen and understanding of payments / card business
• Highly structured, detail-oriented, and execution-focused
• Strong ability to work both independently and collaboratively across cross-functional teams
• Experience in one or more of the following areas preferred: Data & Analytics, Finance, Product / Business Development, and Project Management

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.