Director

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary:

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the hub practice teams, which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions, Acquiring & Merchant)

What the Director Fraud Risk, Visa Consulting & Analytics does at Visa:

The VCA Risk Advisory Practice team is responsible for delivering Risk advisory services to Visa’s clients (Issuers, Acquirers and Merchants) across Fraud and Cyber Risk. The Director Fraud Risk will report to the VCA Fraud Risk Lead, Asia Pacific within the VCA Risk Advisory Practice team and will contribute to the delivery of Fraud Risk advisory engagements. This individual will bring expertise in both the Fraud Risk functional domain and in risk analytics gained as Risk practitioner within a bank and/or a specialized consulting firm. We are looking for a motivated, analytically minded individual with a track record of using Risk expertise to unlock business value.

Key responsibilities for the Director Fraud Risk:

• Act as a domain expert in Fraud Risk, to inform business strategies across the fraud risk credit lifecycle
• Lead/support the delivery of Fraud Risk advisory engagements across Asia Pacific
• Collaborating with the client’s team (both internal and external) to understand the business problem and desired business outcome
• Collaborate with the VCA Asia Pacific hub team and be accountable for planning, resourcing, performance, oversight and delivery
• End-to-end delivery of multiple projects within timelines, scope and budget requirements
• Ensuring all project documentation is up to date and maintain the highest levels of quality in deliverables
• Develop Fraud Risk advisory related knowledge and capabilities creating next generation risk engagement with Visa clients
• Act as an expert in Fraud Risk Strategy & Analytics to develop Fraud Risk data driven solutions across the client life cycle including Origination, Transactions with focus on Fraud Optimization, Fraud Risk Prediction/Scoring and other leading capabilities.
• Partner with in-market VCA consultants and data scientists to deliver fraud risk-related advisory engagements
• Establish Intellectual Property (IP) risk repository for VCA by capitalizing on learnings from consulting engagements (e.g., build standard methods, create library of case studies, templatize modeling codes)
• Reengineer and/or package risk consulting methodologies and data driven solutions as appropriate, ensuring world-class best practices and efficiency through economies of scale
• Partner with other Visa functions (e.g., Risk, Products) to capitalize on existing risk products/solutions and co-design new ones leveraging Visa’s assets (expertise, data, capabilities)
• Share methodologies and best practices with other VCA regional teams
• Ensure consistency, standards & quality control of Fraud Risk methodologies in AP
• Provide deep subject matter expertise and thought leadership by publishing articles and white papers

Why this is important to Visa:

With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and rich transaction data set is ideally positioned to assist merchants solve their strategic business problems and drive growth.

Projects you will be a part of:

The nature of projects this role will play a key role in vary; this would include helping issuers and acquirers solve their most strategic business problems:

• Enterprise Fraud Framework & Strategy - Develop future state Fraud Strategy & Framework leveraging global best practices
• Fraud Strategy & Process Optimization - Enhance fraud risk management strategy with optimal detection performance
• Fraud Risk Prediction/Scoring - Development of statistical models based on client data to predict the likelihood of fraud occurrence
• Fraud Rule Optimization - On-behalf execution of fraud risk management for clients to optimize performance & enhance detections
• Innovation - Industry Insights, Thought Leadership, Strategic Risk Advisory, Solutions and Playbooks.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

Qualifications

Technical:

• 12+ years of relevant experience in Fraud Risk Management either with reputed issuing banks or a risk practitioner with consulting firms.
• Graduate / Post Graduate degree (Masters or Ph.D.) in Quantitative field such as Statistics, Mathematics, Computer Science, Economics, or equivalent experience preferred
• Experience in retail banking / consumer lending industry required
• Deep domain expertise in Fraud Risk life cycle practices, including Prevention, Detection, Response and Recovery
• Deep understanding of the consumer fraud risk landscape in AP
• Understanding of the implications of digital transformation on fraud risk management
• Experience in fraud risk analytics or hands on experience with one or more data analytics/programming tools preferred
• Hands on experience of risk analytical models (e.g. fraud prediction)
• Demonstrated ability to innovate solutions to solve business problems.

Business:

• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Strong business acumen and ability to solve business problems through data driven quantitative methodologies
• Impeccable team player, able to gracefully work with and influence people at all levels
• Collaborative, diplomatic, and flexible style with proven ability to work across cultures, upholds and promotes highest ethical standards and mutual respect in the workplace
• Results oriented with strong analytical skills, with demonstrated intellectual and analytical rigor
• Technology-driven mindset, digitally curious, up to date with digital and technology literature, trends
• Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically
• Proven skills in translating analytics output to actionable recommendations. Experience in presenting ideas and analysis to stakeholders with the ability to tailor data driven results to various audience levels
• Detailed oriented, the candidate is expected to ensure highest level of quality/rigor in deliverables, reports & data analysis
• Exhibit intellectual curiosity and strive to continually learn
• Excellent communication, story-telling and presentation skills

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.