Sales Strategy and Operations Division Lead

About the Role

What You’ll Do

• Overall:
  • Serve as the strategy and operations partner with our sales leadership team
  • Our mandate is to make the sales motion run more effectively, efficiently, and ultimately drive higher bookings at a sustainable cost
  • This requires a mix of analytical skills, a nose for value, operational chops, and communication when operating with significant autonomy in a fast-paced environment
• What this role entails:
  • Strategy & ops partnership with leadership
    • Be the strategy and operational partner with sales leaders
    • Help the sales leaders to develop their strategies, as well as the tactics that underpin these strategies
    • Partner with sales leaders to operationalize the strategy on a daily basis
  • Workflow improvement:
    • Identify pain points in the sales motion and workflows could be improved
    • Scope out solutions and implement directly or serve as a product manager with our team’s software engineers on automation solutions
  • Analytical asset-building
    • Develop analytical tools that help the sales team to sell strategically and better-understand their business
    • Scope and execute analytical special projects that help us better understand our business and what drives success. Apply these learnings to drive operational changes in the business
  • Be the glue that connects sales reps to the rest of the business
    • Understand how the sales team workflows connect with other parts of the business (marketing, product, supply chain, finance, etc.)
    • Relay insights from the sales team to other parts of the org, provide the sales perspective to these other stakeholders, and make connections between the sales team and other teams

What You’ll Bring

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership.
• Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that’s easy to understand for all audiences. Previous Salesforce experience is a plus.
• Communication and stakeholder management: you’ll need to be able to connect with sales reps and hardware engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we’re doing. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.
• 3+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Bachelor’s or master’s from a top school preferred.
• Previous Sales, Sales Operations, or Strategy experience is a plus.
• Must be willing and able to work onsite five days per week in San Mateo, CA.

US Employee Benefits

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.