JOB PURPOSE
This role exists to drive the development of simplified, automated Customer Development (CD) systems and reporting solutions that enable better decision-making, operational efficiency, and business growth across South Central Europe. The position plays a key role in strengthening reporting capabilities, improving data quality, and ensuring seamless adoption of digital tools across categories and markets. You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
- Drive the continuous improvement of Customer Development systems and reporting processes to increase efficiency and reduce manual effort.
- Manage and maintain business-critical databases and reporting solutions to ensure data accuracy, reliability, and accessibility.
- Lead the implementation and adoption of automated CD systems to support business continuity and scalability.
- Own and develop Power BI reporting solutions, transforming data into actionable business insights.
- Collaborate with local and regional stakeholders to understand reporting requirements and deliver effective analytics solutions.
- Standardize reporting methodologies and promote best practices across countries and business categories.
- Design and develop new business reports and dashboards that address emerging commercial and operational needs.
- Monitor system performance, identify opportunities for optimization, and implement process improvements.
- Support cross-functional projects involving data management, reporting automation, and digital transformation initiatives.
- Build strong relationships with business partners to ensure reporting tools effectively support decision-making and strategic objectives.
REQUIRED QUALIFICATIONS
- University degree in Business, Information Systems, Data Analytics, Computer Science, or a related field.
- Proven experience in data analysis, reporting, database administration, or a similar analytical role.
- Strong proficiency in Microsoft Excel and Power BI.
- Experience managing projects from initiation through implementation while meeting deadlines and tracking progress.
- Excellent English communication skills, with the ability to collaborate effectively across teams and markets.
PREFERRED QUALIFICATIONS
- Experience working with Customer Development, Sales, Commercial Excellence, or FMCG reporting environments.
- Knowledge of reporting automation, business intelligence tools, and data visualization best practices.
- Demonstrated ability to work in a fast-paced international environment while balancing multiple priorities.
ADDITIONAL INFORMATION
Why you’ll love working with us
- Competitive compensation with a performance‑based annual bonus
- Private health care and life insurance, with options to include dependents
- Generous additional time off for wellbeing, volunteering, life events, and long service
- Meal vouchers and support for sports and wellbeing activities
- Employee Assistance Program offering confidential support for you and your family
- Family‑friendly policies, including paternity leave and life‑event benefits
- A flexible, people‑focused work culture, with wellbeing initiatives and shorter Fridays
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.