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Job Purpose
The People Experience function aims to simplify everyday tasks and make exceptional moments truly special. To support our 4E (Experience, Excellence, Effectiveness, Efficiency) strategy and the Productivity program, we are transforming our Service Delivery Model by standardizing processes, automating systems, and enhancing overall performance.
We are seeking a Global Continuous Improvement & Governance Analyst to support and deliver impactful governance and continuous improvement initiatives across regions. This role plays a pivotal part in maintaining governance frameworks, driving operational excellence, and embedding continuous improvement principles globally.
As a vital contributor to the People Experience transformation, you will work closely with markets and hubs to ensure process accuracy, compliance, and alignment with strategic goals. You will collaborate with cross-functional teams to identify opportunities for improvement, drive governance adherence, and implement innovative solutions to enhance service delivery.
What Will Your Main Responsibilities Be
Governance Frameworks:
Ensure compliance with global governance policies and standards across all hubs.
Monitor adherence to governance frameworks and address gaps in process alignment.
Facilitate training sessions to embed governance principles at all levels.
Continuous Improvement Initiatives:
Identify opportunities for process improvements by analyzing data and performance metrics.
Develop and implement continuous improvement methodologies, such as Lean or Six Sigma, to enhance operational efficiency.
Track and report on the impact of CI initiatives globally, ensuring alignment with strategic objectives.
Operational Excellence:
Support the creation and execution of regional CI roadmaps in collaboration with the Global CI & Governance Lead.
Develop standardized tools and templates to streamline operations and eliminate redundancies.
Drive adoption of best practices across regions, ensuring scalability and consistency.
Stakeholder Collaboration:
Act as the voice of governance and CI initiatives, partnering with regional and global teams to foster alignment.
Present insights and recommendations to senior leadership to influence decision-making.
Experiences & Qualifications
WHAT YOU WILL NEED TO SUCCEED
• Bachelor’s degree in human resources, Business Administration, Information
Technology, or a related field.
• PEX/Journey experience either in hubs or markets highly preferred
• Proven experience in HR systems implementation and process automation.
• Certification in RPA or AI-related technologies.
• Strong knowledge of continuous improvement methodologies.
• Experience with Workday and expertise in leveraging automation platforms.
Skills
Analytical Skills: Strong ability to analyze data, identify trends, and derive actionable insights.
Governance Expertise: In-depth understanding of governance frameworks and compliance processes.
Continuous Improvement: Proficiency in implementing Lean, Six Sigma, or similar methodologies to enhance operational efficiency.
Communication: Excellent written and verbal communication skills to influence stakeholders at all levels.
Project Management: Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
Collaboration: Strong ability to work across functions and geographies in a collaborative and inclusive manner.
Leadership
• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
Passion for high performance: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
Personal mastery: Sets high standards for themselves. Actively builds your own wellbeing and resilience.
Consumer love: Whatever their role, always looks for better ways to serve consumers. Invests in time inside and outside to understand the needs of consumers.
Purpose & service: Has humility, understanding that leadership is service to others, ins
Agility: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.