Business Analyst

Your role

• Are you passionate about delivering robust and scalable automation solutions?
• Are you willing to bring change in operational world with latest technologies like machine learning, screen capturing, data analysis and other cognitive skill sets?
• Do you have a knack for understanding business processes and how we can optimize and improve through a combination of process re-engineering and technological changes?
• Do you have a curious nature, and are always interested in finding ways to innovate?
We’re looking for a Automation Specialist to:
• Collaborate with business subject matter experts to analyze and document current processes, define automation requirements, and identify opportunities to increase efficiency and reduce operational risk.
• Design to-be processes and collaborate in solution design (with dev team).
• Oversee testing (UAT) and implementation of RPA solutions; ensure they meet business needs.
• Maintain process documentation and SDDs; manage change requests for updates.
• Establish business requirements and support business case development.
• Understand the ‘off the shelf’ technology levers available within UBS to facilitate the transformation.
• Analyze and test existing systems for compatibility with preferred automation platforms.
• Ensure solution design and development meet UBS standards and guidelines.
• Build automation solutions that improve efficiency of operations processes across IBO.
• Maintain documentation for projects, including process maps, project charters, action logs, and project deliverables.
• Deliver on our agreed Digital Operations book of work and meet or exceed the annual targets.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Your team

• You'll be working as part of the Service Delivery Automation Team, which acts as a center of competence for process (re-) design and optimization work across UBS, with tools to deliver continuous front-to-back efficiency and to lead lean transformations. The team consists of experienced change professionals operating globally from multiple UBS locations.

Your expertise

• ideally 4-8 years as a Business Analyst (financial services preferred), with hands-on experience in requirements gathering and documentation, plus process mapping and project coordination.
• Bachelor’s degree (Business, IT, or related).
• Relevant certification like CBAP, PMP or CSM is highly preferred.
• Experience in working in a dynamic Agile project delivery environment
• Strong analytical, problem-solving and synthesizing skills
• Organized and able to manage multiple deliverables and competing priorities in a demanding environment.
• Understanding and practical experience in automation and cognitive technologies; have direct process automation coding experience (i.e. Automation Anywhere, VBA, Alteryx, AI Tools) and have exposure to conversion technologies and / or query management automation industry tools

Key Skills:
• Strong analytical and problem-solving skills; detail-oriented in documentation.
• Able to translate business needs to technical teams (and vice versa).
• Collaborative team player with project management know-how and a continuous improvement mindset.
• able to assess new ideas and provide implementable solutions
• A confident and effective communicator across all levels of technical and business experience; good communication and stakeholder management skills.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.