Process and Quality Specialist GWM EMEA NTBR (temporary)

Your role

• You will mainly act as the KYC subject matter expert and specialized practitioner, providing essential support to Client Advisors. You will be responsible for executing end-to-end operational KYC activities, including Client History remediation as well as client profile reviews, ensuring that all client documentation is complete, accurate, and compliant with both internal standards and regulatory requirements. By identifying and addressing any missing or outdated information, you will ensure the highest quality of client records.
• Support the team in complex matters and be the main point of entry for Processes, Quality Assurance & Regulatory communications
• Support the remediation of deficiencies, monitor risk reports, flag relevant issues to the team and escalate if necessary
• Identify warning signals, evaluate and implement mitigation measures for process/quality related risks
• collaborate closely with client advisors, assistants and the desk head, as well as various other internal departments, also by tapping the know-how of the PQS community

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Your team

• You will mainly act as the KYC subject matter expert and specialized practitioner, providing essential support to Client Advisors. You will be responsible for executing end-to-end operational KYC activities, including Client History remediation as well as client profile reviews, ensuring that all client documentation is complete, accurate, and compliant with both internal standards and regulatory requirements. By identifying and addressing any missing or outdated information, you will ensure the highest quality of client records.
• Support the team in complex matters and be the main point of entry for Processes, Quality Assurance & Regulatory communications
• Support the remediation of deficiencies, monitor risk reports, flag relevant issues to the team and escalate if necessary
• Identify warning signals, evaluate and implement mitigation measures for process/quality related risks
• collaborate closely with client advisors, assistants and the desk head, as well as various other internal departments, also by tapping the know-how of the PQS community

Your expertise

• understanding of KYC/AML laws, guidelines and regulatory requirements.
• solid client profiling knowhow, ideally with familiarity with UBS systems such as CAWB, and willingness to learn new tools and processes.
• ability to work accurately and efficiently, with excellent organization and communication skills.
• team oriented and able to work independently
• prior KYC experience is a plus
•financial services experience, ideally within a client facing team or dealing with risk topics
• banking related education (apprenticeship, traineeship or a bachelor’s degree)
• disciplined, with a focus on details and standards
• good written and verbal communication skills
• fluent in English; proficiency in German an advantage.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.