Experience Design Engineering Lead

Your role

Are you a designer with a track record of designing meaningful experiences for large scale and complex businesses? Do you enjoy deeply understanding user and business needs, rapidly iterating concepts with users, and then implementing them with technology partners? Do you want to play a key role in transforming our firm into an AI powered and client centric organization?

We're looking for an Experience Design Engineering Lead to:
• drive the Front to Back Digital Transformation agenda of the Wealth Management (WM) division by deeply understanding the jobs-to-be-done and motivations of WM Clients, Client Advisors and Operations colleagues
• facilitate co-creation sessions and work closely with product, markets and business SMEs to understand business needs, identify opportunities and use design to drive desired business outcomes
• bridge the gap between the business and technology by building code-based prototypes using agentic coding tools
• transform existing journeys and processes by designing for AI and Agentic AI powered experiences
• rapidly test and learn with users and iterate either in design space or in production
• work closely with engineers to deploy quality solutions in production at scale and execute design work with a high level of polish
• lead a small but impactful team of designers and align the design roadmap and agenda to enable effective product development

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Your team

Working in the Insights & Experience team within GWM S&I COO Front To Back Digitalization in Hong Kong, Singapore or Zurich, you will collaborate with a talented team of designers, client insights experts, and stakeholders across functions, regions and seniority levels. You and your team are responsible to deliver meaningful business value by caring about our users, iterating relentlessly and implementing AI powered journeys.

Your expertise

• 8+ years of experience in crafting journeys, storyboards, wireframes, and prototypes that bring an experience to life quickly and iteratively
• 5+ years of designing mobile applications with a strong portfolio
• 3 + years of Experience in leading and mentoring designers
• proven track record of designing conversational AI interfaces through novel techniques such as prompt engineering, generative UI etc
• proven track record of using design methods to understand users' jobs-to-be done and working with business stakeholders and engineers to create solutions to these problems
• technical grounding in software development concepts such as Object-oriented programming
• expertise in Figma and experience in adjacent tools such as designing for AI experiences, conversion analytics, or data visualization.
• strong communication skills, both in team collaboration and written documentation
• ability to think creatively while maintaining accuracy and attention to detail
• please include a portfolio in your application

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.