2026 Account Management Intern, Madrid

### About the Role and Team

This internship sits at the commercial heart of Uber Eats. You'll join an Account Management team and take on real ownership of partner performance across a portfolio of restaurant brands.

Account Management at Uber Eats is fundamentally a commercial function. Your job is to grow revenue for partners and for Uber. That means you'll be working with data daily, running business reviews, identifying where performance is lagging and why, and translating that analysis into concrete recommendations that move the needle.

This isn't an observational role. From week one, you'll carry a workstream, supper the team with a set of accounts, and be expected to show up to conversations with a point of view grounded in data. This internship offers hands-on exposure to commercial operations, account management, customer success, and cross-functional project management in a fast-paced environment.

What You’ll Do

## Commercial Performance & Partner Growth

• Support the AM team across a set of accounts, tracking performance against commercial KPIs: GMV, order volume, conversion rate, basket size, and customer retention.
• Engage directly with restaurant partners to conduct churn-prevention interviews and gather qualitative feedback on the platform experience, identify growth opportunities and recommend commercial solutions.
• Support the sale of Ads & Offers products by articulating their value and helping partners adopt them.
• Manage outbound partner conversations with clear commercial objectives.
• Build the narrative behind the numbers translating data into a story that drives partner action.

## Data Analysis & Insight Generation

• Run structured performance diagnostics: identify where a partner is underperforming versus benchmark and why.
• Develop and test hypotheses about what drives partner revenue then work with the team to act on them.
• SQL exposure is a plus but not required; comfort with Excel or Google Sheets and a structured analytical mindset is essential.

## Marketing Execution & Demand Generation

• Execute performance marketing campaigns promotions, visibility boosts, pricing experiments  and rigorously track ROI.
• Identify where marketing investment will generate the highest incremental return for a given partner.
• Analyse post-campaign data to draw conclusions and feed learnings back into future strategy.

### Basic Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree program (e.g., Business Administration, Economics, Marketing, Operations, Data Analytics, or related fields), with graduation by early 2027.
• Available for a full-time, 6-month internship starting 7th September 2026
• Proficiency in Excel or Google Sheets, including data extraction and analysis
• Native Spanish speaker & Fluent in English
• Strong communication and stakeholder management skills
• Open to exploring full-time opportunities with Uber following the internship in case a role becomes available.

# Who Thrives Here

The interns who get the most from this role arrive curious about the numbers, comfortable being challenged on their thinking, and genuinely interested in how commercial relationships work. They take ownership early, ask sharp questions, and know the difference between being busy and having impact.

If that sounds like you, we’d like to meet you

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).