Sr Manager, Professional Services

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Our BrainBox AI Workplace Presence model dedicates specific in-office days each month to focus on relationships, learning and innovation.

 

 

A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Our team—including BrainBox AI, Nuvolo, and more—combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world.

What's in it for you:

BrainBox AI, a Trane Technologies business, is seeking a Sr. Manager, Professional Services to build and lead a new professional services practice focused on implementing SaaS AI solutions that optimize HVAC operations across customer building portfolios. This leader will play a critical role in shaping the strategy, structure, and execution model for a services organization that delivers measurable customer outcomes, including reduced energy costs, lower emissions, and improved operational performance.

The ideal candidate brings a unique combination of HVAC domain expertise, enterprise SaaS AI implementation experience, people leadership, analytics depth, and executive presence. This person will be responsible for developing a scalable professional services function that supports customer deployment success while driving business value for both clients and BrainBox AI.

What you will do:

• Build and lead a new Professional Services practice for BrainBox AI, including organizational design, delivery model, processes, and team capabilities.

• Develop the strategic vision and operating framework for implementing SaaS AI solutions focused on HVAC optimization.

• Lead end-to-end customer implementation programs, ensuring successful deployment, adoption, and realization of business value.

• Establish best practices, methodologies, governance models, and playbooks for professional services delivery.

• Partner cross-functionally with sales, product, customer success, engineering, and operations teams to support customer outcomes and scalable growth.

• Translate complex technical, operational, and analytical concepts into clear business recommendations for executive stakeholders.

• Serve as a trusted advisor to customers on HVAC optimization strategies, implementation planning, operational transformation, and performance improvement.

• Build, coach, and manage a high-performing team, fostering accountability, collaboration, and continuous improvement.

• Leverage data, analytics, and performance insights to guide implementations, measure impact, and improve service delivery effectiveness.

• Drive results for customers through improved building performance, reduced energy consumption, and emissions reduction.

• Contribute to BrainBox AI’s business growth by creating a professional services organization that is efficient, scalable, and aligned to company goals.

• Support executive-level presentations, business reviews, and strategic planning discussions internally and externally.

• Travel as needed, up to 50%, to support customer engagements and team leadership activities.

What you will bring:

• Bachelors degree in engineering, computer science, data science, or business

• 10+ years of experience implementing enterprise SaaS AI solutions in the HVAC space.

• Experience working either:

  • as a consultant for a service provider delivering HVAC optimization or enterprise SaaS/AI implementations, and/or

  • as an implementation leader responsible for HVAC optimization across a portfolio of buildings.

• Proven experience building, leading, and managing teams and/or service delivery organizations.

• Strong executive communication skills with the ability to influence senior stakeholders internally and externally.

• Demonstrated strategic thinking, business acumen, and strong presentation skills.

• Deep experience in analytics, data management, and data-driven decision-making.

• Strong HVAC operational knowledge and understanding of building systems optimization.

• Track record of delivering measurable business results for customers and for the company you represent.

• Ability to lead in a fast-paced, growth-oriented environment with a high degree of ownership and ambiguity.

• Willingness and ability to travel up to 50%.

Annual Base Salary Range or Hourly Base Pay Range:

$111,308.33 - $155,435.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.