PCS Senior Trust Advisor - Boston, MA

Work Location:

Boston, Massachusetts, United States of America

Hours:

40

Pay Details:

$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

TD Wealth

Job Description:

The Private Client Services (PCS) Senior Trust Advisor administers and retains assigned accounts, including trusts, estates, personal retirement and agency relationships. Establishes and maintains strong business relationships with clients, determines their financial goals and objectives and develops comprehensive financial strategies and plans. Explains terms of governing documents and advises clients concerning banking needs, estate planning, gifting, and tax matters. Achieves assigned sales goals by developing internal and external networks, obtaining referrals from clients, and expanding and deepening current relationships. The PCS Senior Trust Advisor may focus on a specialty within Private Trust such as Real Estate or Probate; as such Customers may be internal rather than external.

Depth & Scope:

• The Level III Portfolio Revenue target is $1 million
• Works independently and autonomously and makes decisions on more advanced and complex issues
• Administers most complex and larger accounts
• Develops and maintains relationship with clients to discuss financial goals and objectives, explain terms and specifications of governing document and advises clients regarding additional banking needs, general estate planning questions and tax issues
• Ensures relevant client financial information is gathered, consults with clients about goals and objectives, compiles and analyzes data, coordinates with other internal personnel, prepares recommendations
• Meets with clients regularly to review proposals, obtains feedback and makes any necessary changes and assists with plan implementation as appropriate, providing assistance with portfolio management, estate planning, charitable planning and tax matters
• Monitors clients' accounts, resolving problems and offering alternatives to the principals and beneficiaries by communicating with internal and external contacts for real estate, legal, tax and asset management
• Participates in presentations to individual and institutional clients to provide information on a variety of tax and financial planning services
• Oversees less experienced staff including administrative staff, as assigned; provides training, advice and guidance to staff on complex and non-routine matters
• Communicates regularly with Investment, Tax, Private Trust personnel and other appropriate internal areas to give and receive updated client information
• Ensures proper administration of Company policies and regulatory guidelines and ensures coordination of services
• Manages book of business/clients such that individual objectives for revenue realization/account profitability of Trust clients is achieved
• Develops business plans with results based on activities identified and quantified to broaden and expand client relationships
• Identifies referral opportunities within book of business and engage PCS partners and internal/external contacts to close on those opportunities
• Attains predetermined annual sales, cross-referral and account retention goals through proactive client contact
• Oversees tax and financial planning business development activities of region, including cross-sell of existing clients and development of new business relationships
• Participates in department administration and committees as required; evaluates issues, problems and opportunities in department's account relationships and recommends changes in policies and procedures to improve efficiency and enhance revenue

 
Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below
• 7+ Years of related experience
• Comprehensive knowledge and in-depth understanding of wills, estate, trust and investments required
• Financial or professional designations required
• Ability to formulate complete financial plans for major clients
• Strong sales ability, including proven experience successfully attracting new clients
• Strong execution skills and action oriented
• Strong interpersonal and relationship management skills required
• Supervisory experience preferred
• Excellent communication skills, both written and verbal
• Systematic, integrated and critical thinker with flexibility and ability to think out of the box to provide solutions to meet a variety of business/market needs
• Completion of a recognized trust school program preferred prior to employment

Preferred Qualifications:

• Certified Trust and Fiduciary Advisor (CTFA)

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.