Experience Coordinator

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

37.5

Pay Details:

$61,880 - $92,560 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Sales & Customer Distribution Support

Job Description:

The Events Planner II is responsible for planning and executing internal and/or external events, which may include meetings, road shows, incentive conferences, stakeholder events and experience-based marketing programs. The Events Planner II acts as a consultant to the business on all aspects of event planning in support of the business strategy.

Depth & Scope:

• Experienced working event planning professional role providing specialized business services, advisory or processes/program support within their own area of specialty
• Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas
• Conducts event planning research and provides insights to drive recommendations/solutions for event planning development for assigned area
• Accountable for own work and provides support to more junior roles; acts as an escalation point or knowledge resource for others in their own area
• Identifies and leads problem resolution, provides clarity and interpretation of complex policies and rules
• Leads projects or work streams within broader projects with moderate risk and may be accountable for managing ongoing activities, processes and functional programs
• Works within broad guidelines/policies and independently performs tasks from end-to-end
• Solves moderately complex problems by taking a new perspective on existing solutions
• Exercises judgment based on the analysis of multiple sources of information
• Conveys business context when providing guidance within field of specialty to internal or external stakeholders
• Work is performed under minimal management guidance and supervision

Education & Experience:

• Undergraduate degree
• 3+ years relevant experience
• Thorough knowledge of Microsoft Office, including intermediate skills in Excel, PowerPoint and OneNote
• Experience working within a marketing department with a basic understanding of general marketing practices and principles
• Advanced understanding of digital marketing terms, processes and tools
• Experience working with industry-accepted Strategic Meeting Management Platforms
• Demonstrated experience managing budgets more than $500,000 total
• Experience obtaining city permits (fire, building and special events)
• Experience developing and delivering onsite, remote and virtual events
• Intermediate verbal, presentation and written communication skills
• Familiarity with industry-accepted ticket management platforms

Preferred Qualifications:

• Experience in planning and executing events from start to end
• Experience in workplace services, hospitality, events, facilities coordination, or a customer‑focused operational environment preferred
• Experience working in an on‑site, service‑oriented setting is an asset

Customer Accountabilities:

• Provides professional support in the design, development and execution of various internal/external events: meetings, road shows, conferences, stakeholder events and programs for assigned business area(s) or function
• Plans and supports the delivery of events organized and ensures alignment with business strategy and TD brand, may negotiate contracts and review clauses, as appropriate
• Monitors and understands industry trends, identifies issues and opportunities and provides recommended action to appropriate stakeholders, gathers and integrates information and researches to support the development of future events
• Ensures the TD brand is incorporated and protected during the events organized
• Participates in evaluating the effectiveness of the planned event after execution; compiles and analyzes feedback from various internal/external attendees and/or partners
• Provides functional/business level communications on event planning activities to ensure messages to stakeholders and/or internal/external partners are consistent, appropriate and aligned to business strategies and management direction

Shareholder Accountabilities:

• Ensures events and programs are well managed, meet business needs, comply with internal and external requirements and align with business priorities
• Supports budget development and manages all aspects of expenditures for related events
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
• Knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own business and/or functional area
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk activities as necessary
• Conducts internal and external projects; supports the development/delivery of presentations/communications to management or broader audience
• Conducts reporting and/or meaningful analysis at the business or functional level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices
• Identifies, recommends and effectively executes standard practices applicable to the discipline
• Adheres to internal policies/procedures and applicable regulatory guidelines
• Keeps abreast of emerging issues, trends and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
• Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
• Keeps current on emerging industry trends and grows knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.