TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract)

What you'll do

• Engage customers via phone calls, emails, and WhatsApp to promote SME Credit products available on our platform (e.g. SLoan for Seller, Quick Funds)
• Deliver engaging, needs-based conversations that match customer profiles with suitable products, driving cross-sell and upsell opportunities
• Follow up on assigned leads and update customer interactions in the CRM system accurately
• Keep up to date with product information, promotions, and basic compliance guidelines

Requirements

• Previous experience in SME loans, telesales, or credit sales roles is an advantage
• Excellent in both written and verbal communication in English and Malay. Fluency in Mandarin is a plus.
• Target-driven and motivated to achieve sales goals
• Able to work independently and as part of a team
• Open to attending basic product or compliance training if required