Small and Medium Enterprise (SME) Incubation - Business Development

What you'll do

1.Priority Seller Management

• Identify and manage priority incubation sellers.
• Monitor performance (GMV, traffic, conversion, stock, campaign).
• Nominate sellers for PR opportunities.
• Prepare eligible sellers for graduation to Category team.

2.Seller Education & Development

• Deliver onboarding and continuous training.
• Educate sellers on platform tools, campaigns, pricing, and assortment strategy.
• Provide performance insights and improvement plans.

3. Day-to-Day Seller Management

• Act as PIC for assigned sellers.
• Monitor operational KPIs (SLA, cancellation rate, ratings, fulfillment).
• Resolve issues and coordinate with internal stakeholders.
• Maintain strong seller relationship and engagement.

Requirements

• Bachelor's degree in a relevant field.
• Experience in e-commerce, marketplace, or account management.
• Strong analytical, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.