Regional Payments, Digital Bank

What you'll do

• Drive the growth of cross-border payment business through a clear understanding of initiatives such as new product offerings, feature enhancements, app experience improvements, ecosystem partnerships, tactical campaigns and pricing strategies.
• Define and prioritize payment features based on customer needs and market feasibility.
• Develop a deep understanding of global payment regulations, foreign exchange markets, and currency fluctuations.
• Conduct in-depth market research and competitor analysis to identify customer needs, trends, and opportunities in the cross-border payment space.
• Work collaboratively with different teams, such as country business and marketing teams, product designers, business intelligence to launch and promote user-friendly and innovative cross-border payment products.
• Cultivate relationships with potential partners, including money transfer operators (MTOs), correspondent banks, and fintech companies.
• Negotiate and structure strategic partnerships to enhance our payment / FX network and service offerings.
• Analyze product performance, identifying areas for optimization and growth, including transaction speeds, fees, and conversion rates.
• Recommend and implement strategies to improve operational efficiency, reduce costs, and enhance customer experience for cross-border payment services.
• Lead market entry initiatives for new countries or customer segments.

Requirements

• Bachelor's degree in Finance, International Business, Economics, or a related field (MBA preferred).
• Minimum of 3+ years of experience in transactional banking, payments companies, or a related field.
• In-depth knowledge of ASEAN payments market, regulations (AML/KYC), and customer needs.
• Strong understanding of international payment methods (SWIFT, etc.) and foreign exchange mechanisms.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills with the ability to build strong relationships.
• Experience in developing and launching new financial products or services.
• Experience with cross-border payments processing workflows is a plus.
• Proficiency in Microsoft Office Suite and financial modeling tools is a plus.