S
Hub Coordinator - Operations, SPX Express (Rodriguez, Rizal)
ShopeeManila, Philippines
Apply What you'll do
- Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
- Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
- Create, review, and validate Hub reports.
- Assist the Customer Support team with call-outs to resolve customer escalations.
- Implement process improvement initiatives and projects to enhance hub productivity.
- Handle payment transactions and associated payment processes.
- Coordinate with agency coordinators to oversee agency teams.
- Perform other tasks as required to support hub operations
Requirements
- Bachelor’s Degree Holder
- At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
- Has held a leadership role preferably in a warehouse or hub environment
- Experience in payments processing or similar function
- Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
- Willing to be assigned anywhere in the designated Cluster
- Able to do shift work depending on agreed team schedules
- Must have a continuous learning mindset; able to do administrative and other tasks in hub operations
Similar Jobs
Product Management (S&R&A&C - Video & Live) - Sea LabsJakarta, Indonesia
Seller Success SpecialistKuala Lumpur, Malaysia
Public Relations & Events, MarketingKuala Lumpur, Malaysia
Foreman, SPX Express (Shah Alam)Kuala Lumpur, Malaysia
Marketing Operations AssociateKuala Lumpur, Malaysia
Operational Excellence & PMO (E-commerce Automated Sorting Centre), SPX ExpressKuala Lumpur, Malaysia